Principal Engineer-Full Stack Software Development

You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins.

Verizon Business Digital seeks a Principal Engineer - Software Development to spearhead the design and development of critical projects. This role involves continuous improvement of our digital experience through friction removal and optimization, implementation of prompt-based and conversational buying/self-service flows, expansion of real-time offer recommendations across all customer touchpoints, and driving online/mobile traffic with guaranteed best value.

You will be responsible for
designing & developing the application which takes care of the sales & service flows on verizon.com/business and MyVerizon Business App.

• Leading a group of motivated individuals driving platform modernization towards a comprehensive north star architecture stack top to bottom (UI/UX, middleware & backend), reimagining customer experience, and infusing Artificial Intelligence, into customer interactions.

• Helping architect and developing a streamlined app experience incorporating prompt based & conversational AI to create end-to-end customer journeys, delivering personalized recommendations with optimal offers and promotions.

• Collaborating with Digital Experience and Technology teams (onshore & offshore) is crucial for managing the technical design and development lifecycle, ensuring precise execution and enhanced customer experiences across all sales & service touchpoints.

• Following the Agile methodology to gather information from stakeholders, cross-functional teams, and subject matter experts to analyze business needs and understand the requirements to support the design, development, and testing of various digital projects to simplify customer experience.

• Bachelor's degree or four or more years of work experience.

• Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.

• Experience with technologies like Java, J2EE, React, Spring Cloud, Spring Boot and Microservices.

• Experience with architecting large scale enterprise applications.

• Experience in JavaScript frameworks (Node.JS, Next.JS, Angular, etc.) and cross-browser implementations.

• Experience in Web UI framework and development which includes Usability, Page transition, page navigation, image caching, lazy page loading.

• Experience with implementing AI Models into customer experience.

• Bachelor's degree in Computer Science / Information Systems, Business Administration or related field.

• Experience with Large Scale Distributed Systems development.

• Experience with offshore development teams.

• Experience with Client stake-holdering and regular updates to Senior Leadership.

• IT experience networking, applications, infrastructure, or database architectures.

• Experience with innovative application of data- and metric-driven performance management to lower cost and drive efficiency.

• Experience with Cloud and Container platform Strategies, Design, Architecture and Migration and AEM.

• Experience developing applications and API frameworks to enable large-scale efficiencies.

• Experience with leading complex projects by bringing together the right perspectives, identifying roadblocks, and integrating feedback from clients and team members.

• Experience in building and maintaining experiences like preconfigured cart and offline order processing.

• Experience in Elasticsearch including indexes, shards, replicas and experience with data ingestion frameworks such as Logstash to efficiently index data into Elasticsearch.

• Experience in optimizing application performance including load balancing, caching strategies and monitoring tools to ensure high availability and fast response times.

• Experience building and driving adoption for greater self-healing and resiliency patterns.

• Experience with leading and participating in performance tests identify bottlenecks, opportunities for optimization, and capacity demands for product launches.

• Knowledge of IT strategic planning, technological trends of B2B systems.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above.

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, stock incentive programs, up to 8 company paid holidays per year and up to 6 personal days per year, parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.