Asst. Director of Parking Operations

About the Assistant Director of Parking Operations position:

The Assistant Director of Parking Operations is a part of the Transportation Services department within the Division of Facilities Planning and Management. This position is responsible for overseeing the daily functions of the Field Services and Booths/Dispatch units, ensuring smooth, efficient, and customer-focused operations. This leadership role emphasizes employee engagement, coaching, and performance development to foster a positive and productive work environment. Key responsibilities include managing the operational aspects of the department's EV charging program and supporting various strategic initiatives. A critical component of the role is maintaining 24/7 coverage of the dispatch office to provide timely assistance to both customers and staff, as well as ensuring consistent staffing and service at hospital garage cashier booths. This position also serves as a primary liaison with key campus and community partners, including the UW Police Department, City of Madison Parking, and UW Health, to support coordinated and effective parking operations across the university.

About Transportation Services:

UW Transportation Services is a department within Facilities Planning and Management (FP&M) on the UW-Madison campus. We serve a variety of customers with a diverse set of parking and transportation needs. Transportation Services is responsible for the coordination and administration of all transportation-related services for the UW campus community. Primary functions include the sale/management of parking permits, special event coordination, maintenance and enforcement, construction coordination, lot and booth operations, citation payments and appeals, information technology, financial, transportation planning, and development of multimodal options.

About the Division of Facilities Planning & Management (FP&M):

The Division of Facilities Planning & Management (FP&M) is a full-spectrum service organization that builds, maintains, and operates the physical environment of UW-Madison in the university's education, research, and outreach activities. We are responsible for everything from the building projects that change the face of campus to the flowers that beautify the grounds.

Find out more about our Division: https://inside.fpm.wisc.edu/about-fpm/

• Recommends parking initiatives and/or policy and procedural changes to better meet campus needs and the needs of campus customers

• Establishes effective and timely communications with other departments and student groups to facilitate close coordination between campus access programs and campus construction and maintenance activities

• Manages the budget of various units to ensure long-term solvency and the ability to meet fiscal commitments to funded parking improvements

• Develops and communicates a strategic vision and policy direction that is consistent with overall campus direction

• Communicates policy and procedural changes to faculty, staff, and student groups, campus customers, and departmental stakeholders

• Exercises supervisory authority, including hiring, transferring, suspending, promoting, managing conduct and performance, discharging, assigning, rewarding, disciplining, and/or approving hours worked of at least 2.0 full-time equivalent (FTE) employees

• Leads the coordination and integration of various parking operations into overall campus plans and directions. Ensures consistency with applicable statutes and laws, Board of Regent's directions, and university strategies

• Leads the implementation and execution of strategic initiatives, while overseeing the operational management of these initiatives, as well as other designated departmental contracts and service agreements.

Transportation Services, Division of Facilities Planning and Management

$110,000 minimum annual salary

The minimum rate for this position is $110,000, but is negotiable based on experience and qualifications.

This position offers a comprehensive benefits package, including generous paid time off, competitively priced health/dental/vision/life insurance, tax-advantaged savings accounts, and participation in the nationally recognized Wisconsin Retirement System (WRS) pension fund.

For a summary of benefits, please see below for more information: Academic Staff: https://www.wisconsin.edu/ohrwd/benefits/download/fasl.pdf.

• Three (3) + years of supervisory authority; including hiring, transferring, suspending, promoting, managing conduct and performance, discharging, assigning, rewarding, and disciplining
• Three (3) + years experience managing parking enforcement operations, parking garage operations and parking garage cleaning and maintenance programs; or, in a position comparable in scope and complexity

• Experience managing parking/transportation programs in a higher education or medical campus environment

• Project management experience

• 
  Bachelor's degree; in business, public administration or related field; preferred
• Parking, Transportation & Mobility Professionals (PTMP) or other professional accreditation' preferred

Applicants must apply through the Jobs at UW website by submitting a cover letter and resume by the consideration date. Your cover letter or resume is the ideal place for you to share how your qualifications and experience will translate to this position and showcase your unique talents.

Finalists will be asked to provide a list of at least three (3) professional references with titles, emails, and phone numbers (including at least one supervisory reference). Please note that references will not be contacted without your prior knowledge.

Passion Malotky

passion.malotky@wisc.edu

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion

The University of Wisconsin-Madison is an Equal Opportunity Employer.

Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence by acknowledging skills and expertise from all backgrounds and encourage all qualified individuals to apply. For more information regarding applicant and employee rights and to view federal and state required postings, click here.

To request a disability or pregnancy-related accommodation for any step in the hiring process (e.g., application, interview, pre-employment testing, etc.), please contact the Divisional Disability Representative (DDR) in the division you are applying to. Please make your request as soon as possible to help the university respond most effectively to you.