Principal/Lead Solution Engineer: State and Local Government-MuleSoft

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Salesforce is looking for several Pre-Sales Solution Engineers to join our dedicated MuleSoft Pre-Sales Solution Engineering State and Local team, who

are instrumental to MuleSoft's growth. As a Pre-Sales Solution Engineer, you will provide technical sales partnership to our sales teams and align our solutions to our customers' vision. The MuleSoft Sales team will rely on your technical and product expertise throughout the sales cycle. You will be an integral part of the success for both our customers and Account Executives by performing technical discovery qualification, delivering product demonstrations and Proof of Concepts, delivering technical workshops, and making architectural recommendations. As a hardworking technologist and customer advocate, you will connect the dots between the technical solution to the business outcomes for the customer.

You may be a good fit if you:

• Are "Salesforce Smart" and value knowledge, Innovation, Integration, can manage ambiguity and adapt to change

• Possess a "Get it Done" mentality with a drive for results while aligning values and vision with the direction of the team

• Have a desire to "Win As A Team"

• "Motivate and Champion" through development, ownership, gratitude, authenticity, emotional intelligence, inspiration and having a growth mindset

• Are a "Courageous Communicator", who is comfortable giving and receiving constructive feedback, and having difficult conversations

• Have strong "Values" of open communications, customer success, innovation, and a respect for the diversity of people

These are qualifications you'll need to be successful:

• Excellent presentation and composure abilities in front of all levels of technical and non-technical audiences

• A skillset to establish trust with clients, and the ability to influence key decision makers

• Hands-on Java development experience and ability to code and debug against Java APIs is preferred

• Experience with cloud technologies - iPaaS, SaaS applications, cloud infrastructure, etc. is preferred

• Experience building and delivering Proofs of Concept (PoCs) and responding to functional & technical elements of RFIs/RFPs independently

• Ability to lead architectural discussions

• A passion for technology and an ability to translate that passion to impact business for our customers

• Ability to travel as needed and to work flexible hours

• Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

What will you get to do in this role?

• Build trusted relationships with internal and external partners to qualify deals, identify business value, and provide technical guidance in order to set expectations to ensure customer success

• Conduct technical discovery meetings to document, analyze, clarify business and technical requirements to support detailed solution proposal

• Deliver architecture reframe and develop white-boarding skills through shadowing and customer-scenario role playing

• Respond to Request for Information/Proposal documents

• Work hands-on with prospects and customers to deliver standard, customized and/or strategic solution demonstrations, white boarding, presentations, architecture workshops, and best practices that showcase the functional capabilities, competitive advantages, and business benefits of MuleSoft's solutions, from demo and proof of concept to design and implementation

• Collaborate with Product Management, Engineering, and Product Marketing to continuously improve MuleSoft's products and marketing

• Stay ahead of and Immerse yourself in the ever-evolving technology and landscape while maintaining a deep understanding of competitive and complementary technologies and vendors and how to position MuleSoft's values in relation to them

• Provide ongoing, post-sales, technical guidance to the client's technical team to drive adoption/utilization of MuleSoft's solutions and digital transformation success

At MuleSoft, a Salesforce company, our mission is to help organizations change and innovate faster by making it easy to connect the world's applications, data, and devices. Hiring exceptional people who want to build a great company is our number one priority. We are committed to providing an equal opportunity workplace where everyone is supported and inspired to do their best work. We work diligently to build this culture, and are proud to have been named the #1 Top Workplace in the Bay Area and the best place to work 6 years in a row.

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.