Quality Improvement Specialist I

Spectraforce Technologies
United States, Texas, Houston
Jul 30, 2025
Position Title: Quality Improvement Specialist I Work Location: Remote - Texas (Candidate must live in Texas) Assignment Duration: 3 months to start (Potential to extend: Yes) Work Schedule: 8-5 M-F, OT may be offered, but is not required Work Arrangement: Remote Position Summary: Primarily on the phone/emailing with providers confirming members and requesting medical records. Project requests over 500,000 medical records with a 90% goal. Key Responsibilities: Documenting work in web portal and internal applications. Performing claims research internally and web/google research to find most up-to-date information for providers. Other projects as assigned including renaming PDF files and working in Excel, OneDrive Qualification & Experience: Required Skills/Experience: Customer Service Experience (call center not required), Attention to Detail, More than beginner Excel experience, Good Computer Skills, Ability to work independently with minimal supervision/structure Education Requirement: High school diploma or GED Software Skills Required: Excel, vendor portals/proprietary software, Zoom, Outlook, Teams