Senior Business Systems Analyst - Remote

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

The Enterprise Information Security (EIS) team is responsible for cybersecurity across our organization. We support our business and members by reducing risk, rapidly responding to threats, focusing on business resiliency and securing new acquisitions.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Identity Risk Monitoring & Detection
  
  
  
  • Continuously monitor user and system activity for signs of identity-related threats, including account takeovers, credential stuffing, and insider threats
  • Utilize identity analytics and behavior-based tools to detect anomalies and suspicious access patterns
  • Maintain and tune identity risk detection rules and thresholds to reduce false positives and improve detection accuracy
  
  
  
  
• Incident Response & Investigation
  
  
  
  • Triage identity-related alerts and conduct in-depth investigations to determine root cause and impact
  • Collaborate with cybersecurity, fraud, and compliance teams to respond to identity threats and breaches
  • Document incidents and contribute to post-incident reviews and lessons learned
  
  
  
  
• Access Risk Management
  
  
  
  • Assess and manage risks associated with user access, including privileged access and third-party identities
  
  
  
  
• Tooling & Automation
  
  
  
  • Work with engineering and IAM teams to implement and optimize identity risk detection tools and automation workflows
  • Develop and maintain dashboards and reports to track identity risk metrics and KPIs
  
  
  
  
• Threat Intelligence & Risk Assessment
  
  
  
  • Stay informed on emerging identity threats, tactics, and vulnerabilities
  • Conduct identity risk assessments for new systems, applications, and business processes
  
  
  
  
• Stakeholder Engagement & Education
  
  
  
  • Collaborate with business units, IT, and security teams to raise awareness of identity risks and promote secure identity practices
  • Provide training and guidance on identity risk mitigation strategies
  
  
  
  

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Undergraduate degree or equivalent experience
• Bachelor's degree in Business Administration, Information Systems, Computer Science, or a related field (Master's preferred)
• 6+ years of experience in business systems analysis, with a solid track record of delivering complex projects
• Experience working in cross-functional teams and leading requirements gathering for enterprise-level systems
• Proficiency in business analysis tools and methodologies (e.g., BPMN, UML, Agile, Waterfall)
• Solid understanding of systems development life cycle (SDLC) and software development practices
• Experience with enterprise platforms (EIMP, CDB, Service Now, etc.)
• Experience conducting gap analysis, risk assessments, and cost-benefit analysis
• Experience mentoring junior analysts and contributing to team development.
• Familiarity with data analysis tools (e.g., SQL, Excel, Power BI, Tableau) and ability to interpret data to support business decisions
• Demonstrated ability to translate business needs into technical requirements and functional specifications
• Proven ability to lead workshops, facilitate meetings, and drive consensus among diverse stakeholders.
• Proven solid problem-solving skills with a strategic mindset and attention to detail
• Proven communication & leadership
• Proven excellent verbal and written communication skills, with the ability to present complex information clearly to stakeholders at all levels.

Preferred Qualifications:

• Agile certifications (e.g., Certified Scrum Product Owner, SAFe Agilist)
• ITIL, Six Sigma, or other process improvement certifications

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $89,900 to $160,600 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.