Benefits Coordinator

Company: PlayCore

Location: Chattanooga Corporate Office

Work Setting: On-Site

The Benefits Coordinator is responsible for assisting in the administration and communication of employee benefits programs including health, dental, vision, life, disability, retirement plans, and other employee benefit offerings. This role requires independent problem-solving, data gathering, and cross-functional coordination to support a smooth benefits experience for employees. This position may also support compensation projects and initiatives.

1. Administer day-to-day benefits programs including enrollments, changes, and terminations.
2. Respond to employee inquiries regarding benefits plans, eligibility, and claim resolution.
3. Assist in open enrollment planning, execution, and communications.
4. Maintain accurate benefit records and ensure compliance with federal and state regulations.
5. Support audits, reconciliations, and vendor invoice reviews.
6. Assist in the development of benefits communications and presentation materials.
7. Provide data and reports as requested for internal teams or external vendors.
8. Participate in compensation and total rewards projects as needed.
9. Represent the company in benefits-related meetings, including presenting to employee groups.
10. Collaborate with HR, payroll, and third-party vendors to ensure smooth operations.
11. Identify opportunities for process improvement and recommend solutions.
12. Other duties may be assigned by Manager or Supervisor.

• Bachelor's degree in Human Resources, Business Administration, or related field with a minimum of 1 year of benefits experience required or 3-5 years of relevant benefits experience with a large organization in lieu of a degree.
• SHRM-CP or PHR certification preferred.
• Compensation or total rewards experience preferred.

• Travel could be 10-15% during peak seasons.

• Strong critical thinking and analytical skills.
• Ability to work independently and manage multiple priorities.
• Excellent written and verbal communication skills.
• Strong presentation and interpersonal skills.
• Proficient in Microsoft Excel, Word, and PowerPoint.
• Familiarity with HRIS systems and benefits administration platforms.
• High level of confidentiality and attention to detail.

PlayCore and its family of brands considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, or any other legally protected status.