New

Lead Technician

TEKsystems
$55,000.00 - $65,000.00 / yr
life insurance, paid time off, 401(k)
United States, Missouri, Fenton
Jul 31, 2025
Description * Call Handling & Support * Deliver tech support for end-users and clients * Accurately log, categorize, and prioritize support requests * Perform remote and on-site troubleshooting for hardware, software, and network issues * Escalate complex issues to internal teams or external vendors Team Coordination & Leadership: * Mentor and guide junior technicians * Lead team meetings for knowledge-sharing and task management * Maintain technical documentation and procedural guides * Support training and onboarding of new technical staff * Audit ticket completion and refine internal processes Warehouse Management: * Manage and track inventory of printers, parts, and supplies * Receive, inspect, and store equipment * Coordinate vendor repairs, returns, and recycling processes Equipment Implementation & Projects * Stage and configure new equipment for deployment * Coordinate with implementations team for timely rollouts * Provide end-user training and post-installation support * Support print-related IT projects and upgrades Administrative & Culture Engagement: * Model professionalism and align with imageOne core values * Accurately complete administrative tasks (e.g. time sheets, expenses) * Stay up to date with tech certifications and best practices * Foster strong interdepartmental and customer relationships Skills Printer support, Help desk support, Printers, hp, Xerox, Cannon, Lexmark Top Skills Details Printer support,Help desk support,Printers,hp,Xerox,Cannon,Lexmark Additional Skills & Qualifications Technical Certifications preferred but not required. Pay and Benefits The pay range for this position is $55000.00 - $65000.00/yr. Perks of this Job: Amazing workplace culture Competitive salary Medical, prescription drug, dental, and vision benefits Health savings account and flexible spending options Company-paid life insurance 401k matching program Paid time off program Additional days off: Community Service Day, Your Birthday, We Care Friday (Surprise Friday off!) Workplace Type This is a hybrid position in Fenton,MO. Application Deadline This position is anticipated to close on Aug 8, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.