Clerical Supervisor 1 - Bureau of Motor Vehicles

Are you an experienced administrative professional who excels in assigning and prioritizing tasks while also training staff and acknowledging their exceptional contributions? As a Clerical Supervisor 1, your leadership skills and meticulous attention to detail will be essential as you manage a team focused on analyzing and resolving exceptions related to electronically generated images of checks and documents within the imaging repository. Furthermore, you will supervise staff responsible for preparing source documents from the Bureau of Driver Licensing and the Bureau of Motor Vehicles for imaging into various departmental systems, ensuring the accuracy and quality of the images produced. This is an excellent opportunity to advance your career-join us today!

In this position, you will take charge of organizing the daily operations of the Exceptions team and implementing policies that impact the unit's functionality. Your responsibilities will include conducting in-depth research for customers when transactions cannot be accessed through microfilm or other systems, making pivotal decisions to boost overall productivity. This role also involves maintaining equipment and refining workflows to enhance customer service quality. Furthermore, you will manage employee leave requests, address personnel issues, make disciplinary decisions, and oversee union-related matters. Similarly, you will oversee the daily activities of the Scanning team and enforce policies that influence the unit's effectiveness. You will utilize the necessary resources to research customer applications and identify any challenges with incoming work, making well-informed decisions to address these issues efficiently.

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment, 80 hours bi-weekly
• Work hours are 7:00 AM to 3:30 PM, Monday - Friday, with a 30-minute lunch.
• Telework: You will not have the option to telework in this position.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year as a Clerical Assistant 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• One year of moderately complex clerical experience; or
• An equivalent combination of experience and training.

Additional Requirements:

• You must be able to perform essential job functions.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

Telecommunications Relay Service (TRS):

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.