Senior Program Manager, Culture Intelligence & Analytics
 Microsoft | |
 United States, Washington, Redmond | |
 Aug 06, 2025 | |
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OverviewThe Senior Program Manager, Culture Intelligence and Analytics on the Culture and Inclusion Team (CIT) ensures that Microsoft's culture and inclusion strategies are guided by data-driven insights and measurable outcomes. In this role, you will architect and implement a unified reporting framework and measurement strategy that covers every stage of our initiatives, from pilot through enterprise rollout. You will partner closely with the Human Resources Business Insights (HRBI) and Analytics Teams to identify patterns, track progress against key metrics, and translate complex data into clear, actionable recommendations. Your work ensures that every investment in culture and inclusion can be quantified, optimized, and scaled, ensuring that aspiration translates into measurable business impact. By embedding rigorous analytics into our culture and inclusion work, this role turns qualitative goals into quantitative outcomes. You'll enable leaders to make evidence-based decisions, demonstrate ROI on culture and inclusion investments, and drive continuous improvement across the organization. Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. A growth mindset encourages each of us to lean in and learn what matters most to our customers, to create the foundational knowledge that enables us to make customer-first decisions in everything we do. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us achieve our mission.
ResponsibilitiesDefine Measurement and Metrics Strategy: Develop and own a comprehensive measurement framework for all culture and inclusion initiatives, establishing clear KPIs and success criteria for each program.Create & Lead Reporting Rhythm: Develop and manage a regular reporting cadence, providing timely, data-driven insights to program owners and decision-makers. This will foster informed decision-making and enable strategic course adjustments. Employee Listening & Research Hypotheses: Serve as the primary partner in the development of employee listening approaches, creating research hypotheses that guide culture and inclusion initiatives. Drive continuous feedback loops and ensure alignment with organizational priorities.Cross-functional Partnership: Collaborate with cross-functional partners (e.g., HRBI) to enable CIT's metrics and embed culture and inclusion metrics into broader processes, ensuring data alignment and availability.Dashboard & Reporting: Envision and manage dashboards and reports to ensure visibility into key inclusion metrics, enabling leaders and stakeholders to track progress and make data-driven adjustments.Insight & Trend Analysis: Leverage listening mechanisms and datasets to identify systemic patterns and recommend enterprise-wide interventions.Continuous improvement: Use data-driven findings to identify opportunities for process improvements or new initiatives, and drive iterative enhancements to increase the impact and efficiency of culture and inclusion programs.Research & Partnerships: Lead deep-dive analytical projects with HRBI, ensuring alignment to business priorities and delivering executive-level insights.Embody our Culture and Values | |