Practice Assistant II

Education
High School Diploma or Equivalent required

Can this role accept experience in lieu of a degree?
No

All employees are expected to embrace this commitment and demonstrate behavioral competencies in the following areas:
People: Focus on serving the community through collaboration and respect.
Self Management: Accountability, professionalism and commitment to growth and development.
Organization: A commitment to quality, service and exceptional performance.
Meeting these expectations is key to the success of the department and the organization.

Experience:
office experience 2-3 years required

Knowledge, Skills and Abilities Required:

- Proficiency with all Office Suite, Knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing.
- Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate.
- Communicating effectively in writing as appropriate for the needs of the audience and talking to others to convey information effectively.
- Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages.
- Well organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems.

- Follow HIPPA guidelines for the management of patient privacy and confidentiality.

- Basic understanding and use of medical terminology.

- Basic comprehension of insurance types and referral process.

- Basic comprehension of registration and fiscal information.

- Knowledgeable and compliant with all hospital, State, and Federal requirements (where applicable to job performance), including policy and procedures with The Joint Commission and HIPAA.