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Program Manager, Healthcare Access Initiatives

National Multiple Sclerosis Society
life insurance, paid time off, paid holidays, 401(k)
United States, New York, New York
733 3rd Avenue (Show on map)
Sep 03, 2025
WHO WE ARE: The National Multiple Sclerosis Society mobilizes people and resources to drive research for a cure and to address the challenges of everyone affected by MS. To fulfill this mission, the Society funds cutting-edge research, drives change through advocacy, facilitates professional education, collaborates with MS organizations around the world, and provides programs and services designed to help people with MS and their families move their lives forward. We partner with volunteers to accomplish our work. Staff members engage volunteers through effective and timely communications, facilitating meaningful opportunities, and continually seeking and providing feedback for reciprocal growth and learning. Job Summary: The Program Manager, Healthcare Access Initiatives manages and supports healthcare access projects and programs within the Healthcare Access team. The position will work with the Senior Director, Healthcare Access and the Senior Manager, Healthcare Access to manage and implement healthcare access initiatives within Healthcare Access. Additionally, this position works cross-functionally to ensure consistency in approach and scope of all Society healthcare access initiatives, including healthcare delivery and access. This role involves strategic planning, landscape assessment, program development, implementation, and evaluation to ensure that the Society's healthcare access goals are met. Main Responsibilities: Program Development, Implementation, and Evaluation Implement the end-to-end operations and evaluation of multiple healthcare access programs, projects and/or initiatives. Working with the Senior Director of Healthcare Access and the Senior Manager, Healthcare Access, administer the activities associated with each program/project/initiative. Work with the Senior Director, Healthcare Access and leadership to track Key Performance Indicators (KPI) and break down work and key activities. Maintain accurate records for tracking progress and impact and develop reports to communicate outcomes to funders, partners, and stakeholders. Maintain frequent, regular communications, and serve as point-of-contact, liaison as appropriate for healthcare access programs and projects. Work collaboratively with healthcare access colleagues and cross-functionally to ensure consistency in Society healthcare access goals. Develop strong relationships with community members, local healthcare providers, key opinion leaders and stakeholders to drive community-centered and mutually beneficial programming. Resource Development and Data Analysis (30%) Effectively manage contracts and consultants, to enhance and promote the Society's healthcare access work. Identify funding opportunities and manage budgets for healthcare access projects. Ensure effective use of Society resources and ensure budget alignment; this includes travel expenses, event expenses, and costs associated with advocacy and outreach activities. Provide training and educational resources to Society staff and partners on healthcare access initiatives, programs and any key learnings. Assist in the preparation of reports on healthcare access initiatives internally and externally and present these reports/findings at key healthcare access and healthcare meetings as appropriate. Cross Functional and Team Responsibilities Contribute to departmental and functional team meetings; provide support and feedback to colleagues. Utilize matrix management techniques to foster cross functional relationships and market colleagues. Actively participate in dynamic and adaptable teams, across vertical team structures, to advance work. Support local programs and events and activities throughout the year as needed. Attend conferences and meetings as appropriate. What We're Looking For: Familiarity with non-profit and healthcare industries. Strong understanding of health disparities and social drivers of health. Culturally competent and able to work effectively with diverse populations. Detail-oriented and committed to high-quality outcomes. Ability to apply professional discretion and judgment to sensitive situations involving a diverse set of stakeholders with competing priorities. Strong interpersonal, emotional intelligence, and negotiation skills. Excellent oral and written communication skills. Commitment to the mission, vision, cultural values, and expectations of the National MS Society Microsoft Word, Excel, Outlook, Society, and database systems Availability to work occasional nights and weekends to support events, committee meetings, etc. Compensation \| Benefits: The estimated hiring compensation range for this role is $58,000 - $75,000. Final offers will be based on the candidate'sgeographic location, consider career experience and may vary from this range due to these and other factors. You will have the opportunity for a highly competitive, comprehensive benefit package that the Society provides to employees. Your benefits include a considerable Paid Time Off Plan; Paid Holidays; 401k Retirement Savings Plan with Society match; Commuter Benefit Plan; Comprehensive Health & Welfare benefits including Medical, Dental, Vision, Flex Spending Accounts, Life Insurance, Disability Coverage, Spring Health Membership offering free therapy and professional coaching, as well as additional voluntary benefit offerings. Not to mention, you will join an incredible mission focused team of people! We're committed to supporting the growth of every employee through a structured and transparent approach to career development. We use Talent Portraits to define clear expectations, development opportunities, and advancement paths - whether you're growing as a people leader or deepening your expertise as an individual contributor. Each role is thoughtfully placed within one of these pathways (Leadership or Partner) to help you understand how it fits into our broader organization and your potential career journey. This position is classified as Partner - Professional. The National MS Society is committed to building a diverse and inclusive workforce. We strive to create a workforce that reflects the communities we serve and where everyone feels empowered to bring their authentic selves to work. We need you and your unique talents and perspectives to help us write the last chapter on MS. APPLICATION INSTRUCTIONS: We appreciate your consideration of our job opportunities and strive to make it as effortless as possible to apply for our positions. With only a few required sections and the option to use our resume parsing tool, we aim to streamline the application experience, saving you time and effort. Additionally, if you wish to include a cover letter with your application, please feel free to attach it along with your resume, and any other documents required, to the Resume/CV document upload section at the bottom of the My Experience page. We appreciate your interest in joining our team and look forward to receiving your application! Important: You will not be able to modify your application after you submit it. The "My Experience" page is the only opportunity to add your cover letter and supporting document attachments. If you experience any trouble submitting your materials, please check out our FAQ & Contact Us page.