New

Computer Systems Analyst/Network Administrator

Information Management Group, Inc.

Salary

life insurance, long term disability, 401(k)

United States, Pennsylvania, West Mifflin

814 Pittsburgh McKeesport Boulevard (Show on map)

Sep 03, 2025

Computer Systems Analyst/Network Administrator

Job Locations

US-PA-West Mifflin

Job ID

2025-5854

# of Openings

Category

Technical Services & Operations

Opportunity

Information Management Group, Inc. (IMG) is a trusted leader in delivering innovative IT and cybersecurity solutions with a commitment to excellence, customer satisfaction, and professional growth for over 30 years. IMG is hiring a Network Administrator to maintain and support a complex IT infrastructure, while ensuring cybersecurity compliance and

backup reliability. This role also involves managing both Windows and Linux systems, responding to escalated support requests within SLA timelines, and performing maintenance and routine IT tasks in alignment with government-approved procedures.

Key Responsibilities

Maintain an on-site Microsoft Exchange and Microsoft Skype deployment

Maintain a Cisco WAN and LAN using technologies such as SD-WAN, FirePower, and DNA Center
Configure, tune, and monitor a Splunk Enterprise SIEM including monitoring, rulesets, and response
Monitor Microsoft Windows and Red Hat Enterprise Linux Clients and Servers, including management using Ivanti Endpoint Manager
Oversee virtual environment containing VMWare and NetApp products
Manage of a backup and disaster recovery solution using Commvault
Support escalated requests from the helpdesk and escalation analysts within the established SLA measurements
Maintain the availability of current infrastructure to include the support of emergent issues that may be experienced
Perform required maintenance to maintain cybersecurity compliance with established windows and/or procedures
Follow the approved configuration control procedures provided by the team
Additional routine IT tasks of varying complexity may be assigned at supervisor's discretion

Qualifications

Requirements:

Bachelor's Degree and 4+ years of experience
- OR, Associate's degree with 6+ years of experience
- OR, High School Degree and 10+ years of experience
Cisco CCNP certification
- May be substituted with CCNA certification with 3+ years of experience in Cisco networking or similar certification with customer approval
Active Top Secret or Qsecurity clearance

Preferred Qualifications:

Splunk Enterprise Admin and Splunk Enterprise Core Power User certifications
VMWare and NetApp experience
Red Hat Enterprise Linux experience
Microsoft Client and Server On-Prem Experience
Microsoft Exchange and Skype On-Prem Experience
Commvault Experience
Excellent customer support experience and soft skills to ensure end-user satisfaction
Ability to lead small teams or projects through cross functional coordination/collaboration with other departments
Assist key stakeholders in overall project execution and find solutions through creative problem solving
Ability to demonstrate proven success with adaptability - willingness to evolve with technology while ensuring data accuracy standards

Salary

80-110k

About IMG

Founded in 1987, IMG is a leading small business that exemplifies competence, integrity and follow-through. We consistently provide customer focused professional services, which ensures our company is recognized for continually exceeding expectations. We believe that at the core of our success stand our people. Our people have provided professional services in the Information Technology field for our customers with a commitment to customer satisfaction for over 35 years.

IMG Benefits:

Health, dental, vision, and life insurance
Short term and long term disability insurance
401(k) with generous company match
Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
Personal leave plus paid federal holidays
Professional development and training assistance

IMG is an equal opportunity employer including disability and protected veterans or other characteristics protected by law.