Chief of the Division of Reintegration (Veterans Services Officer Manager DMVA)

Utilize your passion for helping veterans and ensuring they receive the benefits they deserve! The Pennsylvania Department of Military and Veterans Affairs (DMVA) is seeking an experienced and motivated individual to serve as the Chief of the Division of Reintegration. In this role, you will play a crucial part in managing and coordinating the reintegration and outreach efforts for Pennsylvania veterans. By using your excellent communication skills, you will assist veterans across the state in accessing available benefits and resources. Apply today and join a dedicated team that is committed to caring for those who have served our country!

Watch this video to see how you can make a difference caring for Pennsylvania's veterans working for the Department of Military and Veterans Affairs. Come join the DMVA team, apply today!

In this position, you will be responsible for the management and coordination of veteran programs and services with various stakeholders that support veterans and their families. Your duties will include developing and managing programs and initiatives pertaining to the contact, tracking, outreach, and reintegration of current and former service members of Pennsylvania, as well as developing long-term and short-term goals and objectives for the division. You can expect to prepare correspondence for the Bureau Director's signature as it relates to division operations and veterans' issues. As the chief of the division, you will communicate with various veterans' organizations, complete performance evaluations, and advise the Director during interactions with state veterans' service organizations. Additionally, you will serve on behalf of the Bureau Director in their absence as requested.

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment, 37.5 hours per week
• Work hours are 8:15 AM to 4:30 PM, Monday - Friday, with a 45-minute lunch. This may change based on operational needs.
• Travel and overtime as needed
• Telework: You may have the opportunity to work from home (telework) part-time, 5 out of 10 days in a pay period. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Jonestown. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year as a Veterans Services Officer Supervisor, DMVA (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Three years of experience in analyzing and determining individuals' eligibility for public benefits or services programs, which included two years performing advocacy or outreach work for veterans' benefits and services programs and one year of supervisory experience for veterans' benefits and services programs, and a bachelor's degree in human services, business administration, public administration, or a related field; or
• An equivalent combination of experience and training which included two years of analyzing and determining individuals' eligibility and performing advocacy or outreach work for veterans' benefits and services programs and one year of supervisory experience for veterans' benefits and services programs.

Special Requirements:

• All positions in this job are required to possess valid accreditation by the U.S. Department of Veterans Affairs as a veterans service officer or eligibility for accreditation within one year from the date of employment.

Additional Requirements:

• You must be able to perform essential job functions.

Preferred Qualifications (not required):

• Completion of military service in a branch of the United States Armed Forces and separated under honorable conditions
• Knowledge of interviewing techniques used to gather information for public assistance programs and their eligibility requirements
• Ability to establish and maintain effective working relationships and to communicate effectively both orally and in writing
• Possession of a valid PA Class C driver's license or equivalent
• Willing to travel which may require overnight stays on short notice
• Experience identifying available or potential resources that can provide veterans with services
• Experience identifying and promoting veteran benefits and services to the public; community partners; and federal, state, and local providers through formal or informal meetings, events, consultations, and speaking engagements
• Currently accredited as a Veterans Services Officer

Legal Requirements:

• A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

Telecommunications Relay Service (TRS):

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.