Senior Software Engineering Manager - Martech Platforms

Senior Software Engineering Manager - Martech Platforms (Western Union, LLC, Denver, CO)

Spearhead the design and architecture of new IT projects, ensuring seamless integration across marketing technology platforms and alignment with business goals and technical requirements. Deliver the Enterprise Integration Architecture, including both Cloud and on-premises solutions, while overseeing platform selection, DevOps, CI/CD (Continuous Integration/Continuous Delivery) processes, and monitoring tools. Leverage in-depth knowledge of modern technologies and integration methodologies, such as hybrid cloud, APIs, streaming technologies, event-driven systems, self-service data platforms, and analytics, to drive innovation and optimization in project execution. Direct the design and implementation of integration architecture for platforms like Braze and SFMC, collaborating closely with internal integration teams to ensure successful deployment and alignment with broader IT strategies. Develop cloud-based data solutions utilizing cutting-edge infrastructure technologies, including Spark Streaming, Kafka, AWS, Docker, Snowflake, and monitoring tools such as ELK/Splunk, ensuring high performance, scalability, and security. Assist integration platform and development teams, guiding them in the management, design, and execution of integration solutions. Facilitate integration design, performance optimization, and code reviews to maintain high standards of quality. Work closely with cross-functional teams, including marketing, to ensure the successful development and execution of targeted campaigns, driving personalized customer experiences through integrated technology solutions. Drive the creation and execution of complex customer journeys, decision flows, and marketing campaigns within Braze and SFMC, from development through production, including user access management and ensuring adherence to security and data privacy protocols. Define project scopes, objectives, and timelines while overseeing the day-to-day project management, including resource allocation, risk mitigation, and stakeholder communication. Ensure on-time and within budget delivery of IT integration and technology solutions. Establish performance metrics for integration solutions, monitor system performance, and continuously identify opportunities for process optimization and technological improvements to enhance project outcomes. Telecommuting may be permitted up to 2 days per week. When not telecommuting, must report to Western Union LLC at 7001 E Belleview Ave., Denver, CO 80237. Salary: $224,058 - $352,416 per year.

MINIMUM REQUIREMENTS: Bachelor's degree or U.S. equivalent in Computer Science, Computer Information Systems, Management Information Systems, or a related field, plus 5 years of professional experience as a Software Developer, Solution Architect, or any occupation/position/job title involving software engineering, design, and architecture.

Must also have experience in the following: 4 years of professional experience performing software engineering, design and architecture of new projects while consolidating integration platforms; 3 years of professional experience creating canvases and campaigns analyzing customer journeys and decision flows; 2 years of professional experience utilizing agile development methodologies with Test Driven Development (TDD) and CI/CD (Continuous Integration/Continuous Delivery); 2 years of professional experience consuming RESTful and SOAP based web services; 2 years of professional experience with unit testing, HTTP, XML, JSON, and JavaScript; 2 years of professional experience in braze and salesforce platform engineering; and 2 years of professional experience contributing to business technology direction to drive measurable business improvements.

CONTACT: Apply online at https://careers.westernunion.com

Referral Bonus - $1,000 (Subject to Employee Referral Policy). Eligible to internal employees only.

We make financial services accessible to humans everywhere. Join us for what's next.

Western Union is positioned to become the world's most accessible financial services company - transforming lives and communities. We're a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional

aspirations. You'll have plenty of opportunities to learn new skills and build a career, as well as receive a

great compensation package. If you're ready to help drive the future of financial services, it's time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.

Salary

The on-target earnings range is $224,058 - $352,416 per year, which includes a base salary and short-term and long-term incentives that align with individual and company performance. Actual salaries will vary based on candidates' qualifications, skills, and competencies.

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life
insurance, and access to best-in-class development platforms, to name a few
(https://careers.westernunion.com/global-benefits/). Please see the below benefits specific to your location and note that your recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.

For residents of Colorado, California, Connecticut, Delaware, Minnesota, and Pennsylvania: Please do not respond to any questions on this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex

(including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

Estimated Job Posting End Date:

11-03-2025

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.