Service Technician

To best serve our customers, we are increasing our presence within our field service area.

This supports our mission of providing safe and high-quality service that is performed with great efficiency to our customers. As a Service Technician Trainee, you are an important part of this mission. You will be close to your customers and service our products to provide a great customer experience. You will report to the Service Manager.

* You will perform routine preventive service, troubleshoot and repair air compressors, air dryers (regenerative and refrigerated), drains, controllers, low-pressure blowers
* You will pressure wash (where possible) and effectively clean the customer's entire equipment pad including skids, coolers, concrete, tanks, etc.
* You will communicate with the customer and Service Manager regarding all services performed and clearly present all options for any required repairs, upgrades, or other customer needs* You will fill out all service-related documentation, including service reports, start-up forms, warranty forms, oil sample forms, and parts return documents,
* You will attend training at our Air Academy as well as train with Senior Service Technicians
* You will promote and practice proper safety procedures and correct use of personal protective equipment
* You will set, install, and pipe compressor systems as needed.
* You will participate in a rotating 24/7/365 on-call pool with other Technicians as scheduled by the Service Manager with travel to customer locations.
* You will be subject to random drug testing

* You have a valid driver's license and are fluent in English.
* A High School Diploma or equivalent
* You can lift to 50 lbs. regularly and work in industrial environments including extremes in temperature with continuous walking, reaching, bending, and kneeling.

* You have a basic understanding of mechanics and electrical theory.

* You can use computers to complete work orders
* You are customer-focused and take ownership of meeting the customer's needs.

* Flexible benefits plan including medical, dental, and vision.
* Generous 401 (k) retirement plan match in addition to an automatic contribution.
* Competitive paid time off and sick time* Life & Disability insurance
* Paid training
* Excellent paternal, adoption, and maternal leave
* $24.70/hr - $36.55/hr. *Salary is based on knowledge, skills, and experience. Salary has been geographically adjusted based on cost-of-living factors. This position is overtime eligible

This position is entirely remote; however, candidates must reside in the Auburn, NY area.

Talent Acquisition Team: Sowmya Prativadi