Administrative Supervisor - Interventional Cardiology

NYU Langone Health is a fully integrated health system that consistently achieves the best patient outcomes through a rigorous focus on quality that has resulted in some of the lowest mortality rates in the nation. Vizient Inc. has ranked NYU Langone the No. 1 comprehensive academic medical center in the country for three years in a row, and U.S. News & World Report recently placed nine of its clinical specialties among the top five in the nation. NYU Langone offers a comprehensive range of medical services with one high standard of care across 6 inpatient locations, its Perlmutter Cancer Center, and over 320 outpatient locations in the New York area and Florida. With $14.2 billion in revenue this year, the system also includes two tuition-free medical schools, in Manhattan and on Long Island, and a vast research enterprise with over $1 billion in active awards from the National Institutes of Health.

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Position Summary:
We have an exciting opportunity to join our team as an Administrative Supervisor.

In this role, the successful candidate will be responsible for providing administrative oversight of the NYU Langone Manhattan Cardiac Cath Lab. In this position you oversee day-to-day operations of the unit and staff, while supporting the Cath Lab clinical staff, and reporting up to central Administrative Director. You are responsible for oversight of departmental secretary staff and all associated functions.

Job Responsibilities:

• Day-to-Day management of Secretarial staff. - Provides leadership, support and works as main resource for any staff needs.
• Collaborates with referring physicians offices to assess accuracy and completeness of pre-procedure patient documentation for cardiac cath; Partners with internal NYU offices in Heart failure and other FGP Cardiology practices to ensure physician outpatient schedules and cath schedules do not conflict
• Coordinates with Admitting and Finance department to ensure all procedures are properly scheduled, financially cleared and admitted, e.g. monitor communications between the above departments regarding discrepancies in registration data such as demographic information, accurate diagnosis codes and pre certification of all the correct CPT codes
• Oversees administration of scheduling/registration system; ensures all patients and procedures are properly registered in the system; may monitor compliance with TJC Patient Safety Goal of scheduling verification
• Orients and trains new staff on procedures/processes/job responsibilities; assesses job performance and conducts annual performance reviews for staff
• Supervises daily office operations and support staff activities; manages staff schedules, determines work assignments and workflow to ensure priorities and deadlines are met; provides staff coverage as needed
• Maintains employee records as needed
• Participates in scheduled meetings relevant to scope
• Negotiates solutions to effectively resolve pre-certification issues involving professional billing, hospital finance and office staff
• Oversees departmental work queues and shared mailboxes
• Recognizes routine problems and recommends suggestions, ideas and solutions.
• Participates in on-going training/development/monitoring of staff by the office.
• Resolves all complaints and problems using independent judgment and decision making skills, to ensure patient. satisfaction and adherence to faculty practice standards.
• Establishes office procedures and communicates responsibilities and expected performance to staff.
• Authorizes attendance, schedules, and sick time changes, timekeeper for secretarial staff in Kronos system
• Resolves employee issues and addresses procedure and performance related issues in collaboration with director
• Ensures that staff comply with all regulatory guidelines. All hospital mandated training strictly enforced. All state required training monitored for completion.
• Collaboration with other departments to ensure optimal functioning. Interaction with other department such as Medical Records, Risk Management, Administration, Regulatory, Nursing Administration, Compliance, Patient Relations, and other clinical areas and departments to ensure standards and practices are maintained.
• Performs other duties as assigned

Minimum Qualifications:

• Bachelor's Degree
• A minimum of 3 years of relevant work experience or equivalent combination or training and relevant work experience.
• Ability to work in a fast paced environment.
• Good communication, interpersonal, and computer skills.
• Ability to develop and maintain effective working relationships with hospital leadership, staff, and patients.

Qualified candidates must be able to effectively communicate with all levels of the organization.

NYU Langone Health provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.

At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.

NYU Langone Health is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online.

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NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $67,771.14 - $97,311.08 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

To view the Pay Transparency Notice, please click here