Director of Quality Systems

Rapiscan, an OSI Systems Company is seeking a Director of Quality Systems, based out of Billerica, MA.

Rapiscan Systems, an OSI Systems, Inc. company, designs, manufactures and markets security and inspection systems worldwide. Our products are used to inspect baggage, cargo, people, vehicles and other objects for weapons, explosives, drugs and other contraband. Rapiscan Systems security and inspection devices can be found in a wide range of locations such as airports, border crossings, railway stations, seaports and terminals, government and military installations, and nuclear facilities.

The Director of Quality Systems is responsible for worldwide quality systems, including integration of the QMS, Management Reviews, Internal and External Audits, Document Control, Quality Training, and KPIs. This position ensures that company products, operations, and outputs are compliant with relevant regulations and standards.

The Director of Quality Systems makes certain that all company plans, personnel, and processes follow a Quality First philosophy, ensuring that all procedures and controls accomplish intended objectives: Safe, effective, and compliant products, ecstatic and loyal customers, simple and effective operations, and successful and profitable business.

The Director of Quality Systems is responsible for all Rapiscan sites focusing on Quality Systems while partnering with site Quality Leads, Quality Assurance, Quality Control, and Supplier Quality. This position is responsible for the establishment of an effective Quality Management System across multiple businesses and sites.

A key responsibility will be the establishment and maintenance of the company's Quality Management System(s).

This position is responsible for leading and executing the global quality strategy for all business areas. Responsibilities include managing the planning the implementation of the quality system; creation and implementation of corporate processes, process maps/turtles, procedures, and tools; management of internal and external audits; management of global document control activities; ensuring all employees have adequate Quality training, and the management and implementation of corporate quality tools.

Critical Quality Functions

• Elevate the culture of Quality throughout the organization ensuring Quality has a voice at the table across the product lifecycle
• Develop staff with a Quality First mindset ensuring document reviews and approvals are meeting regulator expectations
• Unify and maintain the Quality System across Rapiscan businesses ensuring alignment with organizational goals and regulatory requirements.
• Monitor and evaluate the effectiveness of the QMS, identifying areas to improve through data analysis and monitoring
• Establish and maintain the Quality Policy
• Unify the Quality Manual(s) ensuring adequacy and compliance for each business
• Develop, train, and implement Quality Procedures, Work Instructions, and Templates
• Prepare and lead Management Review activities
• Ensure Documents and Records are adequately controlled
• Establish the plan and execute Internal Quality Audits
• Lead and represent Rapiscan during external Quality Audits
• Identify, create, and execute Quality Training throughout the organization focusing on a Quality First mindset
• Maintain the Risk and Opportunity Register in accordance with regulatory requirements
• Establish and maintain KPIs ensuring KPIs are functional and actionable.
• Uphold the company's core values of Integrity, Innovation, Accountability, and Teamwork
• Demonstrate behavior consistent with the company's Code of Ethics and Conduct
• It is the responsibility of every employee to report to their manager or a member of senior management any quality problems or defects in order for corrective action to be implemented and to avoid recurrence of the problem
• Duties may be modified or assigned at any time to meet the needs of the business.

• Bachelor's degree in Engineering, Business, Quality, or related field.
• 12+ years quality leadership experience with a demonstrated ability to lead and influence people and teams.
• 6+ years' experience working with Manufacturing and Engineering.
• 8+ years' experience leading across multiple geographic regions and time zones.
• Demonstrated knowledge with successful implementation and management of ISO 9001, Quality System requirements
• Creative problem solving, flexibility, and good negotiation skills with the ability to influence others.
• Proven ability to drive results across geographies and businesses to achieve goals.
• Proven ability to communicate effectively both in writing and verbally with staff at all levels of the organization.
• Proficiency with Microsoft software applications.
• International travel will be required up to 10%.
• Strong interpersonal skills, excellent formal and informal communication skills, innovative problem-solving skills and strong facilitation skills are required.
• Candidate must be performance and results oriented and be able to develop, motivate and lead and develop strong, effective, teams.
• Ability to work well with multiple priorities to ensure business effectiveness

Please review our benefits here: Life at OSI

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location and date of hire. Please note that the salary information shown above is a general guideline only. Salaries are based upon candidate experience and qualifications, as well as market and business considerations.

NOTICE TO THIRD PARTY AGENCIES

OSI Systems, Inc. and its subsidiaries (collectively "OSI") does not accept unsolicited resumes from recruiters or employment agencies. If any person or entity, including a recruiter or agency, submits any information, including any resume or information regarding any potential candidate, without a signed agreement in place with OSI, OSI explicitly reserves the right to use such information, and pursue and/or hire such candidates, without any financial obligation to the person, recruiter or agency. Any unsolicited information or resumes, including those submitted directly to hiring managers, are considered and deemed to be the property of OSI.

Equal Opportunity Employer - Disability and Veteran

Know Your Rights

Poster Link: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

OSI Systems, Inc. has three operating divisions: (a) Security, providing security and inspection systems, turnkey security screening solutions and related services; (b) Healthcare, providing patient monitoring, diagnostic cardiology and anesthesia systems; and (c) Optoelectronics and Manufacturing, providing specialized electronic components and electronic manufacturing services for original equipment manufacturers with applications in the defense, aerospace, medical and industrial markets, among others.