Senior Sales Enablement Manager - Experience Cloud

OPENTEXT - THE INFORMATION COMPANY

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do-powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent AI can't replace to help us shape the future of information management. Join us.

YOUR IMPACT

The Senior Sales Enablement Manager - Experience Cloud is an individual contributor role that owns the development and execution of enablement programs designed to drive seller productivity. This role focuses on product technology sales enablement for the OpenText Experience Cloud organization, ensuring sales teams are equipped with the tools, knowledge, and strategies to succeed. You will lead the sales enablement strategy, manage learning plans, leverage creative enablement approaches, and act as a key bridge between sales and marketing to deliver measurable outcomes.

The ideal candidate is innovative, detail-oriented, and passionate about empowering sales teams through experiential and interactive learning methodologies with a singular focus on enabling revenue growth.

WHAT THE ROLE OFFERS

Enablement Program Development

• Design, implement, and own sales enablement strategy and programs aligned with defined KPIs to drive revenue growth.
• Focus on product technology enablement, including training on new releases, go-to-market strategies, and sales plays.
• Stay current with industry trends and technologies to continuously enhance enablement programs.

Learning Plan Management

• Build and maintain comprehensive learning plans, including on-demand courses, to articulate product technologies, position solutions, and address competitive challenges.
• Leverage experiential and virtual learning best practices to create engaging, interactive training content.

Content Development and Delivery

• Design, develop, deliver and maintain enablement materials such as sales playbooks, fundamental courses, new product release insights and sales tool kits encompassing prospecting, objection-handling and close approaches.
• Use a value-based messaging and selling narrative to create effective sales enablement content to position and sell our solutions.
• Incorporate creative approaches and experiential learning methods to improve sales team knowledge retention and skill application.

LMS Management and Reporting

• Maintain learning plans within the Learning Management System (LMS) to ensure accessibility and ease of use for the sales team.
• Track and analyze the effectiveness of sales enablement programs using key performance indicators (KPIs). Provide data-backed recommendations for continuous improvement of sales enablement initiatives.

Collaboration and Stakeholder Engagement

• Act as a bridge between sales and marketing teams to ensure alignment on messaging and priorities, and lead a regular monthly meeting with key Experience Cloud Business Unit stakeholders to ensure alignment
• Engage cross-functional teams, including product management, product marketing and field sales stakeholders, to gather feedback and refine enablement initiatives.
• Foster a culture of collaboration and continuous improvement working within the cross functional virtual team.

WHAT YOU NEED TO SUCCEED

• 7+ years of experience in sales enablement, product marketing, or a related field
• Proven experience designing and implementing successful sales enablement programs as an individual contributor.
• Strong project management skills with the ability to manage multiple priorities simultaneously.
• Strong proficiency in managing LMS platforms and reporting tools.
• Exceptional communication, presentation, and storytelling skills.
• Expertise in designing interactive, on-demand learning experiences.
• Experience with AI sales enablement tools
• Analytical mindset with experience tracking KPIs and deriving actionable insights.
• Creative thinker with a passion for driving engagement through innovative enablement strategies.

ONE LAST THING

OpenText is more than just a corporation, it's a global community where trust is foundational, the bar is raised, and outcomes are owned. Our 30-year legacy encompasses delivering over 700 innovative products and services, with over 120,000 enterprise customers, including 98 of the Top 100 companies, and 150 million end users. We are excited to share that for the fifth year in a row, OpenText has been named one of the World's Best Employers by Forbes!

OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.