Clinical Services Director

Job Description:

Joining The American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.

When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.

Where Your Career is a Force for Good!

Job Summary:

Plan, lead, and deliver results in the Clinical Services programs to deliver high-quality, efficient therapies. Develop and implement quality systems, negotiate contracts, identify, develop, and implement new business initiatives. Provide support, development, and/or leadership guidance to staff.

Key Responsibilities:

• Assure clinical services and cellular therapies are of the highest quality and are performed efficiently within regulatory requirements and industry standards.
• Provide leadership and strategic direction by establishing short and long-range goal planning for clinical services activities that are aligned with business and quality initiatives.
• Develop and oversee implementation of the Clinical Services department budget to ensure appropriate and adequate resources (personnel, facilities, equipment, materials, etc.) to meet stated department and division goals.
• Develop and implement quality program initiatives for Clinical Services programs, as applicable, and implement quality protocols to bring Clinical Services to stated divisional quality initiatives in line with applicable cGMP and cGTP requirements.

The salary range for this position is: $125,000 - $135,000.

Note that American Red Cross salaries are aligned with the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have, and comparison to other employees already in this role.

Qualifications:

• Bachelor's degree required. RN or MT preferred.
• Minimum 7 years of clinical services experience or equivalent combination of education and related experience required.
• 5 years of management experience.
• Must be knowledgeable of applicable government (state and federal) regulations, industry standards, and compliance as it relates to Clinical Services.
• Excellent verbal and written communication skills required.
• Ability to work on a team.
• Travel: Some travel may be required.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time.

BENEFITS FOR YOU:

As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:

• Medical, Dental Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO: Starting at 15 days a year; based on type of job and tenure
• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
• 401K with up to 6% match
• Paid Family Leave
• Employee Assistance
• Disability and Insurance: Short + Long Term
• Service Awards and recognition

Please apply by September 12, 2025

The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.

AmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the workforce.American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.

Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.

To view the EEOC Summary of Rights, click here: Summary of Rights