Community Banking Business Enablement Analyst

Location:

The Community Banking Business Enablement Analyst plays a pivotal role in advancing the mission of Community Banking - to engage, educate, and empower financial confidence and well-being in our communities. Reporting to the Community Banking Business Enablement Manager, this role supports strategic initiatives and drives operational excellence across the organization.

• Collaborate with cross-functional teams to implement initiatives that improve operational efficiency and align with strategic goals.

• Analyze key performance indicators (KPIs) to generate insights and support data-driven decision-making.

• Conduct market research to identify competitive trends and emerging opportunities.

• Develop and maintain business enablement tools such as dashboards, scorecards, playbooks, and SharePoint resources.

• Prepare presentations and materials for business reviews and ad hoc requests.

• Ensure compliance with all KeyBank policies, procedures, and ethical standards.

• Bachelor's degree in business, finance, marketing, or a related field, or equivalent work experience (required).

• Minimum of 2 years of experience in business analysis, project management, or a related role.

• Demonstrated passion for community impact, curiosity for learning new skills and tools, and a commitment to delivering client-centered solutions.

• Proficiency in Microsoft PowerPoint, Excel, and Tableau (preferred).

Client-Centric Execution
Demonstrates a deep commitment to understanding and serving clients, particularly in underserved communities. Delivers tailored solutions, builds trust, and aligns work with the goal of improving client outcomes and satisfaction.

Communication & Influence
Communicates clearly and persuasively across audiences and formats. Builds credibility through transparency and collaboration, and influences outcomes by presenting compelling, data-informed narratives.

Operational Excellence & Results Orientation
Executes with discipline, attention to detail, and a focus on outcomes. Prioritizes effectively, manages timelines, and continuously seeks ways to improve processes, tools, and productivity.

Change Leadership & Innovation
Adapts to change with agility and supports transformation through thoughtful planning and execution. Proposes new ideas, embraces feedback, and contributes to a culture of continuous improvement and innovation.

Collaboration & Talent Development
Builds strong relationships across teams and functions. Fosters inclusive environments, shares knowledge, and supports the growth and development of self and others through coaching, feedback, and teamwork.

COMPENSATION AND BENEFITS

This position is eligible to earn a base salary in the range of $85,000 to $120,000 annually depending on location and job-related factors such as level of experience. Compensation for this role also includes eligibility for short-term incentive compensation and deferred incentive compensation subject to individual and company performance.

Please click here for a list of benefits for which this position is eligible.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.