New

Analyst General Business 1

CPS Energy
United States, Texas, San Antonio
Sep 08, 2025
Analyst General Business 1 Date: Sep 8, 2025 Location: San Antonio, TX, US, 78205 Company: CPS Energy Pay Grade 11 Deadline to apply: September 15, 2025 Qualifications may warrant placement in a different job level Position Summary Provides proactive strategic and analytical services to teams, business customers, and management with a focus on facilitating a positive, effective safety culture strategy. Conducts thorough assessments of the culture in targeted areas across the company, recommends improvements and/or interventions, and works collaboratively with the company and employees to drive strategic and systematic change through process improvement, program development, coaching, and safety culture-related tools and initiatives. Establishes collaborative and strong relationships with operational leaders, decision-makers, and employees throughout the organization. Communicates effectively with internal and external stakeholders at all levels of the organization. Participates in strategic and grassroots safety culture efforts and contributes to the development of departmental goals and objectives. Tasks and Responsibilities Assists in the development and implementation of culture and change initiatives, including communication strategies, engagement campaigns, and training programs. Support data collection and analysis related to organizational culture, employee engagement, and change readiness, using surveys, interviews, focus groups, and feedback tools. Monitor and track key cultural and change metrics (e.g., adoption rates, resistance patterns, sentiment trends) and help generate regular reports for leadership. Participate in stakeholder engagement efforts, helping coordinate meetings, presentations, and feedback sessions with key departments and employee groups. Contribute to the design and delivery of communication materials, such as newsletters, FAQs, presentations, and intranet content, that support change efforts and reinforce cultural values. Help maintain project plans, timelines, and documentation for culture and change management initiatives, ensuring alignment with broader organizational goals. Collaborate with HR, communications, and business units to support the integration of culture and change strategies into day-to-day operations and employee experience efforts. Stay informed of culture and change management trends and best practices, contributing insights and ideas to enhance internal programs and strategies. Support change impact assessments by gathering data, identifying potential challenges, and helping propose mitigation strategies. Assist in post-implementation reviews to evaluate the effectiveness of change efforts and identify opportunities for continuous improvement. Creates & administers surveys to the organization; collects/compiles data to identify trends/areas of improvement; reports and communicates results. Performs other duties as assigned. Minimum Skills Minimum Knowledge and Abilities Basic knowledge of fundamental concepts, practices and procedures of a particular field of specialization. Incumbent must set priorities, organize work and make occasional exceptions Ability to multi-task various critical work assignments in a fast paced environment in a professional manner Well-developed written and verbal communication skills for interaction with all levels of personnel Ability to meet goals and objectives with minimal direct supervision Effective interpersonal and customer service skills Ability to make recommendations and independent decisions Exceptionally strong analytical and problem solving abilities Ability to interface with high levels of leadership. Demonstrated ability to forge strong relationships across levels and organizational lines of business. Proficient in Microsoft Office Package, including word processing, spreadsheets, database, presentation software, electronic mail and scheduling Preferred Qualifications Bachelor's degree in Business Administration or a related field Experience with Microsoft Office Package, Visio, Canva, Excel, and PowerPoint Competencies Communicates Effectively Working with Ambiguity Builds Networks Driving for Results Demonstrating Initiative Minimum Education High School Diploma or GED Required Certifications Working Environment Indoor work, operating computer, manual dexterity, talking, hearing, repetitive motion. Use of personal computing equipment, telephone, multi-functioning printer and calculator. Ability to travel to and from meetings, training sessions or other business related events in and outside of service area. After hours work may be required. Physical Demands Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met. Nearest Major Market:* San Antonio Job Segment: Change Management, Business Process, Database, Management, Technology