New

Associate l, Corporate Onboarding (Remote-FNBO Footprint))

First National Bank of Omaha
vision insurance, tuition assistance, 401(k)
United States, Nebraska, Omaha
Sep 08, 2025
At FNBO, our employees are the heart of our story-and we're committed to their success! Please see below the details of this career opportunity and how it fits into our organization's success. Summary of the Job: We are seeking an Onboarding Operations Associate with strong commercial payment product knowledge to join our team. This role is responsible for setting up a comprehensive suite of commercial payment services for clients, ensuring smooth onboarding experiences while maintaining high standards of accuracy and customer satisfaction. About This Role: Job Specific Responsibilities: Configure and implement commercial payment solutions including but not limited to ACH, WIRE, Business Connect, RDC, Lockbox, Cash Vault, ICS Sweeps, CDAR's, Check Positive Pay, FX TRADING, and Controlled Disbursement. Independently complete customer requests to meet or exceed team KPI's Analyze and resolve complex issues by breaking down problems, conduction root cause analysis, and collaborating with cross-functional teams. Participate in continuous improvement initiatives by identifying opportunities and contributing to process enhancement efforts. Assist with testing for system upgrades and enhancements Maintain and update procedural documentation in SharePoint to ensure accuracy and compliance Required Skills Demonstrated experience with commercial payment products and services Proficiency in Salesforce, Foundation, and Sessions platforms Strong aptitude for learning new systems including but not limited to: Business Connect, IBWS, FI Portal, Web Admin Portal, Spectrum, ICC, MTS, TRIPS, PeopleSoft, and Mastercard Connect. Excellent analytical and problem-solving abilities with attention to detail. Superior communication skills (written and verbal) with the confidence to ask questions and seek clarification Experience working with processes utilizing Robotic Process Automation (RPA) Knowledge of Commercial Treasury Services products Ability to thrive in a fast-paced production environment with changing priorities Demonstrated capability to balance competing tasks while meeting deadlines IND123# The Ideal Candidate for This Role: Previous banking or financial services industry experience Understanding of commercial banking regulations and compliance requirements Experience with onboarding processes Experience in backend operations, customer setup, or data management is preferred Strong analytical skills, attention to detail and organizational skills Detail-oriented with exceptional organizational skills Proactive self-starter who takes initiative Collaborative team player ** Candidate MUST be located in FNBO Footprint: Omaha, NE; Overland Park, KS, Dekalb, IL; Fort Collins, CO markets. * Salary Range: $46,679-$77,020 Candidates must possess unrestricted work authorization and not require future sponsorship. Compensation: Compensation range (base pay): $46,679.00-$77,020.00 This role may have a specific starting pay within this range. Final compensation offer to candidate may vary from posted hiring range based upon work experience, education, and/or skill level. Work Environment: It is anticipated that the incumbent in this role will work remotely, offering you the freedom to contribute to our mission from wherever you work best, without compromising on career growth or connection to our team. Regardless of your location, you'll be fully integrated into our team through robust digital collaboration tools and regular communication. The incumbent can work remotely from any of the states listed on the job posting, though occasional travel may be required for in-person meetings. Please note, work location is subject to change based on business needs. Benefits Overview: We offer a variety of benefits designed to keep you and your family physically and financially healthy. Not only do we offer a competitive salary and work-life balance, we offer benefits to match your needs: Medical, Dental, Vision Insurance 401k, With Matching Contributions Time Off Programs Health Savings Account (HSA)/Dependent Care Employee Banking Growth Opportunities Tuition Assistance Short-Term/Long-Term Disability Insurance Learn more about FNBO benefits here: https://www.fnbo.com/careers/benefits/. For additional information regarding compensation and benefits, e-mail FNBO at TAGAdmin@fnni.com. To ensure you receive a response, include the number of this job (listed below) in the subject line of your message. Job number: R-20251237 Equal Opportunity & Belonging: FNBO believes that the quality of our employee experience is at the heart of our customer experience. One key pillar of our intended employee experience is Belonging. Belonging means we are committed to fostering a workplace culture where employees of all backgrounds feel valued, recognized, and empowered to be their authentic selves-no matter their role or where they are in their journey. Learn more here. FNBO is an equal opportunity employer for all employees and applicants and makes employment decisions without regard to status or identity. Click here to download 'EEO is The Law' Self-Print Poster Click here to download 'EEO is The Law' Supplement for Federal Contractors Click here to download 'EEO is The Law' GINA Supplement FNBO is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer - Member FDIC FNBO follows federal law regarding the use of marijuana (this applies to all non-California applicants) Application Deadline: All our jobs will be posted for a minimum of 5 calendar days. Job postings may come down prior to 5 calendar days based on volume of applicants.