Product Support Sales Coordinator - Power Systems

We are looking for a highly organized task master, who loves process, having everything in its place and getting things done. If you have a passion for organization and for the opportunity to support an iconic brand of the highest quality and best supported products in the industry and would like to join our rapidly growing team, we look forward to hearing from you.

Milton CAT is looking to invest in and develop the right individual with the goal of supporting our sales team and customer base to expanding our market share as well as launching your career path within Milton CAT. You will go through extensive training covering "who we are at Milton CAT", the products, parts and services we represent and sell, our internal systems and departments as well as the industry as a whole.

Facilitate and drive new customer on-boarding: managing customer portals and paperwork
• Administrative support (and sometimes emotional support) for our sales team and customers
  • Writing quotes, renewals, updating contracts and all required paperwork and documentation
• Chasing down paperwork, Certificates of Insurance, Safety and Compliance documentation
• "All things" customer support and service: Invoice, contract, process questions/revisions
• Track and manage sample inspections and CAT Inspect reports
• Learn and master our corporate business systems to complete all of the above
• Become the "go-to-person" for sales and customers

• Highly organized task master: emails, phone calls, documents, paperwork, reports
• Process oriented with a high level of detail
• Strong customer service (internal and external) and customer facing skills
• Solid communication skills: phone, email, documentation, face-to-face
• Good energy/attitude
• An aptitude to learn, grow and excel
• Highly team oriented with a drive to support
• Strong technology skills: MS Word, Excel, Outlook as well as ERP systems
• Familiarity with service agreements and "preventative maintenance services" a strong plus

This job description is not intended to be all-inclusive. Your supervisor may request and assign you similar duties.

Other reasons to join Milton CAT

• Great health insurance benefits (with zero cost option available)
• Company Laptop and essential technology
• Team oriented and "down to earth" culture
• Top Notch (and extensive) Training
• Strong career path and advancement
• 401k, Dental, Vision, Life/Disability Insurance

Resumes that are mailed, emailed or hand-delivered to Mlton CAT or any employee will not be considered. You must apply online to be considered. Background check and drug testing are required as part of our pre-employment process.

Milton CAT is an equal opportunity employer that values the strength diversity brings to the workplace. We encourage applications from individuals with disabilities, minorities, veterans, and women. Applicants receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, sexual orientation, gender identity, handicap, disability, veteran status, genetic data, or other legally protected status. We base all employment decisions to further this principle of equal employment opportunity. VEVRAA Federal Contractor. EEO/AA employer. Milton CAT is a Drug-Free workplace.