Director, Partner Finance Operations

Description

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW.

The Director, Partner Finance Operations role sits within our Enterprise Business Operations (EBO)underSupply Chain Operations, playing a critical role in shaping and executing the AP and Partner Finance strategy to support CDW's financial and operational goals. You will lead a high-performing team, oversee vendor payment operations, ensure compliance with internal controls and regulatory requirements, and drive continuous process improvement and automation initiatives. You will oversee Partner Finance

Operations for billing, claims, collection, and cash application for Partner Funded Programs offered to

CDW from our Vendor Partners including Market Development Funds (MDF)/Cooperative Advertising,

Sales Incentives (Spiffs), Volume Incentive Rebates (VIR), Rebates, Bids and Partner Funded Headcount

Your leadership will be key in maintaining a scalable, efficient, and compliant AP and Finance Partner operations in a dynamic and growing environment.

The Enterprise Business Operations (EBO) group is dedicated to optimizing and transforming internal processes to drive operational excellence and enhance customer and partner experiences by leveraging technology and innovative practices to streamline operations, improve efficiency, and align with organizational goals.

What you will do:

• Develop and implement comprehensive Accounts Payable and Partner Finance Operations strategies, policies, and procedures to ensure timely and accurate processing of payments.
• Lead the AP and Partner Finance Operations team in managing programs, funding, incentives, bids, invoice processing, vendor payments, expense reimbursements, and related reporting.
• Drive automation and process improvements to increase efficiency, accuracy, and scalability.
• Ensure compliance with internal controls, SOX requirements, and applicable accounting standards and regulations.
• Partner with Procurement and Finance to resolve discrepancies, improve vendor terms, and support cash flow optimization.
• Oversee vendor onboarding and maintenance processes, ensuring data integrity and risk mitigation.
• Monitor and report on key performance indicators (KPIs) such as Days Payable Outstanding (DPO), invoice cycle time, and payment accuracy.
• Manage relationships with external vendors and internal stakeholders to ensure service excellence.
• Lead, mentor, and develop a high-performing AP team, fostering a culture of accountability, collaboration, and continuous learning.
• Support audits and internal reviews by providing documentation and insights related to AP operations.
• Champion change management and communication strategies to support new systems, tools, and processes.

What we expect of you:

• Bachelor's Degree in Accounting, Finance, or related field; CPA and 10+ years of progressive experience in Accounts Payable or related finance functions OR
• Master's Degree and 8 years of progressive experience in Accounts Payable or related finance functions
• 4+ years of leadership experience managing AP teams in a complex, high-volume environment.
• Strong understanding of AP processes, systems (e.g., ERP platforms), and best practices.
• Proven experience implementing automation tools and driving process transformation.
• Excellent analytical, organizational, and problem-solving skills.
• Strong interpersonal and communication skills with the ability to influence across levels.
• Experience working with outsourced service providers and managing vendor relationships.
• Knowledge of Lean/Six Sigma principles is a plus.
• Demonstrated ability to lead through change and foster a culture of innovation and continuous improvement.

What you can expect from us:

• A diverse, award-winning culture and work/life benefits.
• Competitive compensation and benefits packages.
• An inclusive culture that empowers you to bring your best true self and ideas.
• A learning environment with robust development and advancement opportunities.
• Health, dental, and vision coverage; stock purchase program; paid time off; tuition reimbursement; and more.

We make technology work so people can do great things.

CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive.

CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.