New 
Student Services Specialist Sr
 Maricopa Community College district | |
life insurance, paid time off, sick time, long term disability, tuition reimbursement, 403(b)
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 United States, Arizona, Chandler | |
 Sep 13, 2025 | |
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Student Services Specialist Sr Job ID: 321829 Location: Chandler-Gilbert Comm College Full/Part Time: Full Time Regular/Temporary: Regular Hiring Salary Range $20.61 - $26.80/hourly, DOE Grade 111 Work Schedule Monday - Friday, 8am - 5pm; some evenings and weekends may be required Summer Hours: Monday - Thursday, 7am-6pm Work Calendar 12 Months Maricopa Summary 10 Colleges. Unlimited Opportunities. The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision- creating excellence in education for a better world. We focus on people-not profits. With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. Discover how we're changing college. We don't just support our community-we help build it. We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County. Learn about our economic impact. We believe our employees are our most valuable asset. Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix. Join us in making a real difference in the lives of over 140,000 college students each year. Benefits Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees' and their families' health and well-being. Therefore, the MCCCD benefits support every stage of life and are designed to meet the diverse needs of our community. Explore the wide range of benefits and perks available to eligible employees at MCCCD: Affordable and Comprehensive Benefits Package:
Employee Health & Wellness Programs:
Job Summary The Student Services Specialist Sr. is responsible for a designated student cohort from specific populations that may experience academic, behavioral, or basic needs barriers to success within the Student Success & Retention Department. This position provides proactive support through individualized outreach, advisement, and connection to campus and community resources. Maintains accurate records to track student progress and outcomes. Duties include coordinating and outreach for student programs and service offerings and first-year academic advising. The role requires navigating the complexity of student needs while ensuring accurate documentation, effective communication across departments, and delivery of high-quality student services. This position demonstrates a commitment to student success in all aspects of work. Essential Functions 30% - Provides proactive outreach and wrap-around support for an assigned student cohort with potential barriers to success, and follow-up to ensure timely connection to campus services, academic support, and community resources. Serves as a liaison to other campus departments to facilitate coordinated support. 30% - Proactively reviews and responds to Early Alert notifications related to behavior/academic performance, probation status, and basic needs concerns. Works collaboratively with campus partners to assess concerns, determine appropriate interventions. 30% - Provides first-year academic advising on an as needed basis, including program selection, placement measures, and navigating student systems for successful enrollment and readiness. 10% - Attend staff training and professional development opportunities. Assisting part-time employees, and performing other duties as assigned in support of departmental and college goals. Minimum Qualifications Associate's Degree from a regionally accredited institution and two years of student services or college teaching experience or experience assisting with educational program development and coordination, student advisement, financial aid, or related student development programs. OR An equivalent combination of the conferred degree and directly related full-time work experience as described above sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation, may be considered. Desired Qualifications 1. Associate's degree or higher. 2. Two (2) or more years experience supporting student programs and services in a higher education setting. 3. Experience providing student advisement, with knowledge of educational plans, program pathways. 4. Experience working with at-risk student populations. 5. Proficiency with technology tools such as Tableau, Symplicity, Qualtrics, Cranium Cafe/ConexED, and Google Workspace etc. 6. Strong skills in data tracking, student progress reporting, and student information systems. Special Working Conditions May be required to work at multiple sites or locations. May be required to sit for a prolonged period of time; viewing a computer monitor. May be required to work evenings and weekends. How to Apply Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application. Additional materials will not be accepted after the job posting has closed. Missing materials or incomplete employment history will not be considered. Please ensure your materials clearly provide the following information.
Posting Close Date Apply on or before October 1st, 2025 to be considered. EEO, Title IX, & Clery Act Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information. Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance." The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators. The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act. To apply, visit https://jobs.maricopa.edu/psp/MCPAHPRD/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1000&JobOpeningId=321829&PostingSeq=1 jeid-068fc28abf877a409bac929067d391eb | |