Associate IT Director, Business Relationship Manager (BRM)

This is whereyour work makes a difference.

At Baxter, we believe every person-regardless of who they are or where they are from-deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.

Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.

Here, you will find more than just a job-you will find purpose and pride.

Nothing changes if nothing changes, which is why Baxter is transforming our global IT function-into one that will strengthen partnerships and enable smarter, more efficient and connected business processes. In the dynamic healthcare industry, we need to be ready to face new challenges and opportunities. As we learn, we must be agile and innovative to reveal new ways of working. Technology and our digital capability will help create a more efficient and innovative ecosystem to enable our employees, customers and products to drive better outcomes for patients worldwide.

We are at the critical intersection where robust IT infrastructure and networking support meets the physicians, nurses and care givers who save and sustain lives. Together, we can build upon Baxter's rich heritage to advance the next generation of transformative healthcare innovations. Together, we can change how IT meets healthcare. Together, we are Baxter.

This is where technology fuels purpose-driven work. Where your purpose accelerates our mission.

The role of the Business Relationship Manager is to provide technology strategy and leadership for the business and ensure alignment with business strategy. This role works with various levels of business leadership to shape the digital strategy and value proposition of the company, while engaging in major initiatives that drives business growth and advocating how new technologies can improve the companys speed, agility, productivity, and innovation advantage.

The scope of a BRM is typically at a division level within our multiple business segments.

• Accountable for all aspects of IT services either provided and handled within the IT segment team or provided from any other group within the entire IT organization.
• Develop and drive IT strategies to align with a high impact business agenda supporting the business segment, including the integration points between this function and other functional IT partners.
• Accountable for relationships with business segment partners.
• Collaborate with vendors, industry consultants and senior company management to define information needs, develop cases and priorities, sustain service levels, and proactively leading business demands.
• Be a trusted advisor on helping the business to construct relevant business cases for vital investments and the required change management activities that the business will be required to perform for success.
• Understand and anticipate the direction of the business segment, find opportunities based on the capability needs and make recommendations to support the desired future state outcome.
• Initiate and maintain a Function/Business Area capabilities roadmap by keeping current with technology advancements and digital innovations within the subject matter area
• Become a leader with vision by introducing different ways that technology can improve value in our pursuit operational improvements and revenue growth.
• Handle partner concerns process accordingly when delivery of services falls outside of the SLA.
• Maintain a deep knowledge of the latest market and technology trends related to our industry and particularly to the business segment supported.
• Connects with other product owners and managers to keep alignment between product roadmaps and business needs.
• Lead spend and IT investments according to plan and ensure timely work you're doing during budget and forecasts processes.
• Handle the demand and associated portfolio of technology investments for the business segment and/or division.
• Work with senior leaders to evolve culture and interpersonal behavior, elevating IT into a strategic partner.

• A bachelor's degree in business or a related field such as technology, economics, computer science, data management, communication, marketing or statistics.
• 10+ years' experience working with business leadership in creating measured value of IT investment.
• 5+ years of experience in commercial technologies supporting capabilities such as marketing enablement, sales enablement, contracting, customer experience, etc.
• 5+ years of experience in life sciences.
• 3+ years of experience in building business cases (costs, benefits, assumptions).
• Certified Business Relationship Manager (CBRM) accreditation preferred.
• Prior experience working in a highly matrixed, large organization preferred.

Baxter is committed to supporting the needs for flexibility in the workplace. We do so through our flexible workplace policy which includes a required minimum number of days a week onsite. This policy provides the benefits of connecting and collaborating in-person in support of our Mission. The flexible workplace policy is subject to local laws and legal requirements. At its discretion, Baxter may decide to adjust, suspend, or discontinue as business needs change.

US Benefits at Baxter (except for Puerto Rico)

This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees.For additional information regarding Baxter US Benefits, please speak with your recruiter or visit our Benefits site: Benefits | Baxter

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Know Your Rights: Workplace Discrimination is Illegal

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

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