Guest Service Representative

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Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Guest Services Representative

Energetic and friendly individuals needed to provide an outstanding guest experience in a customer service position at a Retail center in Honolulu, HI. The Guest Services Representative will courteously greet all tenants and visitors to the reception desk, while making a wonderful first impression for visitors to the building. Guest Services Representatives must have exceptional interpersonal and communication skills and present a professional appearance and demeanor at all times.

Schedule: 20 hours/week

Compensation: $15/hour

We're looking for someone who:

• Takes great pride in offering helpful, friendly service at all times
• Is able to multi-task in a fast-paced environment, accommodating and communicating with a broad range of clientele with varied needs
• Is able to collaborate and work within a team environment
• Is proactive, approachable and solution focused
• Is punctual and dependable
• Has a strong customer service orientation
• Has excellent interpersonal and communication skills
• Has experience with multi-line phone systems
• Is proficient on basic Microsoft Office applications and the Internet

Duties will include:

• Courteously greeting all tenants and visitors to the reception desk
• Signing in all authorized visitors according to the policies, rules, and regulations
• Contacting tenants in a courteous and professional manner when a guest is not pre-registered
• Providing excellent service to all guests arriving at the building
• Processing visitors' information and provide a visitor badge
• Providing access to visitors for tenant and non-tenant group events, as needed
• Answering any tenant phone calls and emails for assistance throughout the day
• Providing guidance/information as requested from tenants

Location:

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

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Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.