Adjustments Specialist - Killeen, TX

First Community Services Data Processing
United States, Texas, Killeen
4400 Swanner Loop (Show on map)
Nov 07, 2025
Back Adjustments Specialist #754-26783 Killeen, Texas, United States Apply X Facebook LinkedIn Email Copy Location FCS Building Location Address 4400 Swanner Lp. Position Type Full Time Requirements * At least 18 years of age * High school diploma or equivalent * Working knowledge of Microsoft office and general office equipment * Ability to communicate in a professional manner verbally and in writing * Ability to work independently to meet deadlines but remain flexible * Well-organized, with sharp attention to detail * Capacity to work with frequent interruptions and perform repetitive tasks * Demonstrate emotional control under stress and strict deadlines * Strong customer service skills (both internal and external customers) * Must successfully pass background investigation according to company policy * Must be able to get along with co-workers and work effectively in a team environment Job Description * Research general ledger and internal checking accounts assigned * Resolve reconciling items * Reconcile ATM s * Research and resolve outstanding ATM discrepancies * Communicate with other bank employees, financial institutions, outside vendors, and account holders, using phone, email, and pre-scripted letters * Research and clear adjustments with correspondent accounts/returns/not our items/duplicates * Process the duplicate detect report and make appropriate entries * Research all proof corrections and new account rejects * Scan documentation daily and maintain filing of closed adjustment cases * Make decisions on routine issues in accordance with company policy, department procedures and assigned approval limits * Regular and predictable attendance and punctuality * Other duties as assigned Physical Requirements: * Must be able to remain in a sitting stationary position for extended periods of time * Constantly operate a computer and other office machinery * Ability to lift up to 25 pounds *Position level dependent upon experience and performance FCBI is a equal opportunity employer.