Operations Program Manager, Security

Elevate Your Career with Johnson Controls!

As a valued member of the Johnson Controls team, you are integral to our mission of leading the way in smart, healthy, and sustainable buildings. We are dedicated to nurturing your career advancement and providing you with the tools and opportunities necessary to thrive within our organization. Your success not only benefits you but also strengthens our collective impact on the communities we serve.

With a strong emphasis on internal career advancement, you can discover a variety of thrilling opportunities to progress in your career. Our teams are strategically organized to serve diverse industries worldwide, offering you varied experiences that can enrich your professional journey.

We provide a comprehensive framework for your development through:

• Meaningful Work Projects: Participate in high-impact projects that leverage your unique skills and interests, allowing you to contribute meaningfully to our mission while gaining invaluable experience.

• Tailored Learning Programs:Access a rich array of training and development resources, including workshops, online courses, and certifications, designed to enhance your expertise and keep you competitive in the ever-evolving industry landscape.

• Mentorship & Networking:Engage with experienced mentors who are committed to helping you navigate your career path. Our collaborative culture encourages networking across departments, fostering relationships that can lead to new opportunities.

• Career Pathing:Work with your manager to establish a clear career path, setting goals that align with your aspirations and our organizational needs, ensuring your professional growth is supported at every step.

What you will do

Partnering directly with the Security Service leadership team, is responsible for managing analytic support. Participates in developing and documenting business end to end reporting and launching processes tied metrics and tracking expectations to the field and those affected. Responsible to provide consistent metric outputs to the appropriate stakeholders to track financial expectations / commitments and performance metrics.

Excellent analytical skills with an ability to apply a balanced understanding of all business elements. Ability to effectively communicate with varying levels within the organization. Requires knowledge of business plans, strategies, and technology skills.

Works closely in a collaborative team environment with other departments to meet deadlines. Ensures timely and quality responses to internal and external customers.

How you will do it

Gain functional understanding of Security Service business platform and related tools. Build, develop and deploy key metric and performance indicators to be consumed by Security Leadership, local market personnel and others dependent on the Security Service business. Support the delivery and training of key metrics and new analytic tools to the field. Become proficient in a variety of available tools and utilize as appropriate to develop and deliver new platforms to the field and our leaders. Collaborate with and support other Operations Program Managers as a member of the team supporting Security Service team. Assist with the development and delivery of communication plans to the Security Service organization related to new business initiatives, strategy and metrics that will aide in tracking adherence and performance. Participate in application functional design process and team reviews. Communicate with peers and all levels of management, as needed, to gather and document metric expectations and requirements. Partner with local market leaders and resources to gain further knowledge of business and process effectiveness. Ensures timely contact, appropriate communication and follow up with various teams to resolve any issues. Maintains documentation in shared filing system. Follows established procedures and guidelines. Responsible for the promotion of and adherence to JCI's safety policies. Performs other related duties as assigned.

What we look for

Required

• Bachelor's Degree in Business Administration, Accounting, Finance, Marketing, or other related field; or equivalent work experience

• 5 years of work experience in analytical position

• Proficiency in using the MS Office Suite (Word, Excel, PowerPoint, and Project) and Microsoft SharePoint

• Experience with PowerBI, Siebel/Oracle, Hyperion, and other business management systems preferred

• Excellent analytical skills

• Excellent organization and project management skills

• Excellent written and verbal communication skills

• Ability to work collaboratively

HIRING SALARY RANGE: $85,000 -111,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, location and alignment with market data.) This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance. This position includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us