Learning Specialist

Why join us?

Our purpose is to design for the good of humankind. It's the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

Learning Specialist, Sales Enablement - MillerKnoll

MillerKnoll is seeking a Learning Specialist to join our Sales Enablement team, focused on the healthcare, education, and government segments. Working closely with the Learning Strategist and Practice Director, this role is responsible for translating learning strategy into high-quality program design and delivery that equips MillerKnoll employees and dealer partners to succeed in these priority markets.

The Learning Specialist ensures learning experiences are engaging, scalable, and effective-taking strategic direction and creating practical, impactful programs that drive knowledge retention and skill development across diverse audiences and delivery methods.

Key Responsibilities

Learning Program Design & Development

• Translate learning strategies into detailed program designs, curricula, and learning assets
• Develop engaging learning experiences across multiple formats (live, virtual, self-paced, peer-to-peer)
• Create tailored learning materials and resources for different roles, experience levels, and market segments
• Apply instructional design principles to ensure content is engaging, accessible, and measurable

Content Creation & Curation

• Design and develop learning assets including presentations, guides, job aids, and interactive content
• Collaborate with subject matter experts to capture and organize knowledge into learning resources
• Curate external content and resources to supplement internal learning programs
• Ensure all learning materials align with brand standards and adult learning best practices

Program Delivery & Facilitation

• Facilitate live and virtual learning sessions for sales teams and dealer partners
• Coordinate program logistics including scheduling, communications, and technology setup
• Partner with Field Communications to ensure clear rollout of learning initiatives
• Support peer-to-peer learning initiatives and knowledge sharing platforms

Program Measurement & Improvement

• Track participation metrics and evaluate program effectiveness to ensure learning initiatives meet business objectives
• Collect and analyze learner feedback and performance data to assess program impact
• Recommend improvements and optimizations based on data insights and learner needs
• Support the Learning Strategist in measuring learning impact on sales capability and business outcomes
• Collaborate on continuous improvement initiatives to enhance program relevance and effectiveness

Learning Technology & Innovation

• Leverage learning management systems and other technologies to deliver scalable learning experiences
• Implement and optimize learning tools to enhance engagement and track progress
• Stay current with learning technologies and recommend innovative approaches
• Support data collection and reporting on learning program effectiveness

Learning Technology & Tools

• Leverage learning management systems and other technologies to deliver scalable learning experiences
• Implement and optimize learning tools to enhance engagement and track progress
• Stay current with learning technologies and recommend innovative approaches
• Support technology setup and maintenance for learning program delivery

Stakeholder Support & Collaboration

• Execute learning initiatives under the guidance of the Learning Strategist
• Support cross-functional teams on Marketing, Product, Operations, Technology, and Talent Development learning needs
• Engage with internal SMEs and external partners to enrich learning programs
• Provide tactical support and consultation on learning delivery and program optimization

Qualification and Requirements

• Bachelor's Degree in Instructional Design, Education, Communications, or related field; equivalent experience considered
• 2-4 years of experience in learning and development, instructional design, or training delivery
• Strong foundation in instructional design principles and adult learning methodologies
• Experience with learning management systems and e-learning development tools
• Excellent facilitation and presentation skills for diverse audiences
• Proficiency in content creation tools and multimedia development
• Strong project management and organizational skills
• Experience in sales training or B2B learning environments preferred
• Knowledge of healthcare, education, or government markets is a plus
• Ability to work collaboratively while managing multiple projects simultaneously

Who We Hire?

Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We're committed to equal opportunity employment, including veterans and people with disabilities.

MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at careers_help@millerknoll.com.