Tech Advanced - Installation

Lightpath is one of the largest competitive local exchange carriers in the tri-state area. Weown and operate our infrastructure "from the ground up" by deploying over 20,000 route miles connecting 13,500 on-net/LIT buildings. With a strong portfolio of cutting edge solutions for Internet, WAN, Voice, SD-WAN, Security & Cloud services, we enable Enterprise customers of all sizes the ability to react to new challenges while developing best practices for the future. With Lightpath's continued focus on network excellence and a "customer first" service commitment, we are building a workforce of the best talent that will meet the needs of our customers and reflect the diverse communities we serve.

The Advanced Installation Tech is responsible for installation and repair of telecommunications equipment and services located on customer premises, Central Office and Data Center Locations. This role involves the installation, configuration, troubleshooting, and maintenance of advanced optical transport and DWDM networks. The ideal candidate will have a solid background in telecommunications infrastructure and hands-on experience with 1GIG/10GID NIDs, Cisco MPLS, Ciena6500 optical systems, ROADM, SONET networks and Dark Fiber OTRD testing.

• Assemble, configure, and install electronic components supporting Ethernet, DWDM, CWDM, and ROADM technologies, following DLR and Method & Procedures documentation.
• Travel to remote customer sites and data centers to perform equipment installation, maintenance, and troubleshooting.
• Conduct fiber testing using OTDR, power meter/light source, and insertion loss measurements to validate and certify optical network performance.
• Analyze OTDR traces to pinpoint fiber faults, splices, connectors, and reflectance anomalies.
• Connect AC or DC power to electronic components and verify backup power functionality.
• Install and route fiber and copper cabling with attention to quality, cable management, and bend-radius compliance.
• Execute testing procedures to ensure equipment and services meet Lightpath standards and service-level requirements.

• Verify and update facility/circuit inventory systems, documenting as-built changes when installations differ from design.
• Maintain professional appearance by complying with Lightpath dress code and customer-facing standards.
• Manage truck stock inventories including tools, parts and supplies.
• Ensure all equipment assigned to a work order is installed or returned as per documented Logistics procedures.
• Ability to work flexible hours, including evenings, weekends, holidays and overtime and on-call rotation as required.

• 10+ years' experience in Installation, provisioning and repairing telecommunication equipment.
• Thorough understanding of all phases of network installation, including Ethernet, DWDM, CWDM, Ethernet, WAN/LAN and TCP/IP applications.
• Hands-on experience with Ciena 6500 series, including provisioning, alarms, and optical power management.
• Proficient with OTDRs (e.g., EXFO, JDSU,VeEx) and associated testing/reporting tools.
• Strong knowledge of DWDM systems, optical theory, and fiber characterization.
• HS Diploma or equivalent.
• Valid state driver's license applicable to state law.
• Good written and oral communication skills.
• Ability to persuade and use problem solving.
• Ability to operate all tools and equipment in a safe and responsible manner.

PHYSICAL REQUIREMENTS:

• Ability to lift 50 lbs.
• Ability to use a wide variety of hand and power tools.
• Climb ladders up to 10 feet in height.
• Wear a variety of personal protective equipment, including, but not limited to safety shoes, glasses, gloves, hard hats and safety vests for up to the full workday.
• Stairs: May ascend/descend numerous flights of stairs throughout day while carrying up to 50 lbs of parts and tools required for job.