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Technical Lab Manager

UST
United States, California, San Jose
Nov 12, 2025
Role description

Job Title: Atlassian Cloud DevOps Engineer


Location: Bangalore, Hyderabad, Chennai, Trivandrum, Kochi, Pune, Noida, Gurgaon
Experience Range: 3-8 Years

3+ years of experience in DevOps and Atlassian Cloud administration, with strong CI/CD automation expertise.


Job Summary:

We are seeking a hands-on Atlassian Cloud DevOps Engineer to support and enhance the Enterprise GitLab CI/CD ecosystem, integrating GitLab, Atlassian Cloud (Jira, JSM, Confluence), and Atlassian Forge pipelines.
This role will drive NextGen Ops and AIOps automation, enabling proactive monitoring, intelligent triage, and self-service operational capabilities across the enterprise.


Key Responsibilities:


  • Integrate Atlassian Cloud tools (Jira Software, Jira Service Management, Confluence) with DevOps pipelines for governance, compliance, and automation.



  • Design, maintain, and optimize CI/CD pipelines across GitLab and Atlassian Forge environments.



  • Build and enhance Automation for Jira (A4J) rules to enable intelligent workflows, ticket routing, and system event automation.



  • Develop and maintain automation scripts using Python, Bash, or Groovy to improve efficiency and reliability.



  • Implement AIOps capabilities including anomaly detection, predictive systems, and self-service automation pipelines across cloud systems.



  • Collaborate with Development, Operations, and Governance teams to align automation, observability, and compliance initiatives.



  • Support AI-driven Service Desk automation through ROVO AI agents and other NextGen operational bots.




Must Have Skills:


  • DevOps Tools: GitLab CI/CD, Atlassian Forge, Docker, Kubernetes.



  • Scripting Languages: Python, Bash, Groovy (Node.js or Java is a plus).



  • Atlassian Cloud Expertise: Jira Software, Jira Service Management, Confluence, REST APIs, and Automation for Jira (A4J).



  • Observability Tools: Splunk, Grafana, OpenTelemetry, Microsoft Sentinel.



  • Governance & Compliance: SOX controls, access reviews, and change audit readiness.



  • AIOps / NextGen Ops: Self-healing pipelines, predictive monitoring, AI-based ticket response, ChatOps.




Good to Have Skills:


  • Experience with AI/ML integration in DevOps or AIOps pipelines.



  • Exposure to Service Desk automation using ROVO AI or similar tools.



  • Familiarity with Infrastructure as Code (IaC) tools like Terraform or Ansible.



  • Understanding of cloud platforms (AWS, Azure, GCP).



  • Knowledge of DevSecOps practices and security automation.



  • Strong understanding of Agile methodologies and enterprise governance models.




Qualifications:


  • Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).



  • Proven track record in observability, compliance, and AIOps integration.



  • Excellent analytical, problem-solving, and collaboration skills with a focus on innovation and reliability.




Skills

Atlassian,cloud devops,Jira

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