Director of Auxiliary Custodial Services (on-site)

The University of California, Merced is required to provide a reasonable estimate of the compensation range for this role. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The salary range the University reasonably expects to pay for this position is $86,400 - $104,000.

This position is 100% on-site.

Initial applicant review and interviews will take place after January 1st, 2026

The University of California, Merced, is the newest of the University of California system's 10 campuses and one of the youngest universities to be designated an R1 research university. With approximately 9,100 undergraduate and graduate students, UC Merced is a smaller, more intimate campus compared to its sister campuses, while equipped and staffed as a cutting edge, 21st century research institution. With bachelor's, master's and doctoral degree programs, strong research and academic partnerships and a growing community in the heart of the San Joaquin Valley, the UC Merced campus is continually evolving and requires talented, knowledgeable and dynamic educators, researchers, management and staff.

Ranked in the top 30 among the best public universities in the nation by U.S. News and World Report and #1 for social mobility by the Wall Street Journal, UC Merced is uniquely equipped to provide world class educational opportunities to dynamic and enterprising students in the Valley and throughout the state. In partnership with UC San Francisco, UC Merced has launched a rigorous medical education program that will supply the Valley with culturally competent providers dedicated to improving local access to quality care. The campus enjoys a special connection with nearby Yosemite National Park, is on the cutting edge of sustainability in construction and design and is accelerating the continued economic development of the region.

The Director of Auxiliary Custodial Services oversees the staff and administrative processes responsible for maintaining clean and sanitary living, dining, and working environments for students and employees occupying Auxiliary-managed spaces. The Auxiliary Custodial Services department operates year-round serving all campus housing, dining, retail, and auxiliary event spaces. As supported by the Custodial Supervisor team and a centralized administration team, the Director of Auxiliary Custodial Services works to provide strategic, effective, and person-centered leadership to a diverse group of represented and non-represented staff working a wide range of shifts. This position also oversees grounds maintenance service in auxiliary-managed areas. Hires, trains, promotes, evaluates and discipline custodial employees. Responsible for ordering, issuing and storing of custodial equipment and supplies. Follows established infection-control practices to ensure a clean and safe environment.

KEY RESPONSIBILITIES:

• Process and Policy Administration: Interpret, develop, and educate staff on custodial policies and procedures. Structure and align documented SOPs with collective bargaining agreement stipulations, campus policies, and best practices. Partner with Employee and Labor Relations to maintain good-faith implementation of department practices while working to improve and support a positive working environment for staff continuously. Define and regularly audit workload and work quality standards. Maintain an inventory and equipment management program and guide staff on appropriate use and care of equipment, maintenance and replacement protocols. Engage in large-scale ordering, contracting, and procurement procedures for equipment, uniforms, and other critical purchases. Develop, approve, and promote centralized processes, including shift bids, overtime requests, and special project assignments. Develops work standards and assignments for custodial operations; tests cleaning materials, equipment and building supplies with a focus on environmentally friendly cleaning and sustainability.

• Supervision and Staff Development: Coach, supervise, and develop direct report staff. Consult and advise direct reports on effective supervision and staff management practices. Provide regular feedback, coaching, and support to direct and indirect staff and administer annual performance appraisals. Serve as liaison with Environmental Health & Safety, Risk Management, Human Resources, and other critical offices in support of ensuring workplace safety. Implement training and development programs that target improving efficiency, safety, effectiveness, and professional development for staff. Maintain effective leadership and visible presence, host regular department-wide meetings, and support processes for staff to communicate questions, concerns, and recommendations. Train, supervise, audit and ensure compliance of custodial enforcing standards of cleanliness, sanitation and safety.

• Bachelor's degree; and

• 5 years of related experience or 9 years of related experience in lieu of degree (required).Knowledge, Skills and

• Demonstrated experience leading administrative programs and centralization of disparate processes.

• Working knowledge of custodial and housekeeping services, including knowledge of codes and policies governing chemical use, hazards, and safety practices.

• Demonstrated experience supervising direct and indirect reports.

• Experience managing within a union environment.

• Excellent oral and written communication skills, including skills in communicating processes and policies to diverse audiences.

• Skills in service orientation, active listening, critical thinking.

• Demonstrated ability to build and sustain effective relationships with staff at various levels within a large organization.

• Knowledge of higher education processes and procedures.

• Proficient in MS Office software (Word, Excel, PowerPoint, Publisher, Outlook).

• Ability to work under pressure, prioritize deadlines, and juggle multiple responsibilities simultaneously.

• Ability to understand perspectives and experiences of multiple cultural and social identities.

• Ability to implement process improvement strategies and quality initiatives.

• Proven analytical and problem-solving skills with the ability to identify and implement effective solutions.

Background check required.

How to Apply:
An online application is required for each position to apply.The University of California, Merced is aware that some web-based application processes may be cumbersome for differently abled applicants. Where appropriate, alternative accommodations will be provided. For applicants with disabilities who need additional assistance using TAM, or reasonable accommodations during the interview or search process, please contact ucmjobs@ucmerced.edu.

As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

Equal Employment Opportunity:
The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC Anti-Discrimination Policy.

Smoke and Tobacco Free Policy:
The University of California, Merced is a smoke and tobacco free workplace. Information and the Smoke and Tobacco Free policy is available at http://smokefree.ucmerced.edu.

E-Verify:
All employers who receive Federal contracts and grants are required to comply with E-Verify, an Internet-based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA). E-Verify electronically verifies employment eligibility by comparing information provided on the I-9 form to records in the DHS and SSA databases. Certain positions funded by federal contracts/subcontracts requires UC Merced to notify job applicants that an E-Verify check will be conducted and the successful candidate must pass the E-Verify check.

Pay, Benefits & Work Schedule:
For information on the comprehensive benefits package offered by the University of California visit: http://ucnet.universityofcalifornia.edu/compensation-and-benefits/