Remote New

Renewal Account Manager

Progress Software Corporation
parental leave, tuition reimbursement, 401(k)
United States
Dec 26, 2025
We are Progress (Nasdaq: PRGS) - the/a trusted provider of software that enables our customers to develop, deploy and manage responsible, AI powered applications and experiences with agility and ease. We're proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Renewal Account Manager working out of your home office in the United States, and help us do what we do best: propelling business forward. Due to team location, we need to restrict this search to those in EST or CST. The DX (Digital Experience) team is currently looking for Renewal Account Manager to join our Sales organization. As a member of the Account Maintenance team you will be responsible for following up with clients to assist them with renewing their licenses as well as identifying potential cross-sell and upsell opportunities. The ideal candidate will have excellent interpersonal skills, detail-oriented, and have the drive to succeed! In this role, you will: Contact clients about their renewal plans Coordinate renewal tasks with internal teams, including: Account Management, Finance and Legal Collect and prepare data related to customer's existing contract and product usage Support Account Management by identifying upsell / cross-sell opportunities Perform post renewal tasks such as booking orders, and maintain accurate records of renewal opportunities and contract records Your background: Bachelor's degree is preferred but not required Applicable experience in a similar renewals based role Strong analytical skills, disciplined attention to detail, highly organized and thorough Strong interpersonal skills CRM Experience Experience with Microsoft Office Base Salary Range: $62,475 - $77,175 This position is also eligible to participate in our commission plan. Final base compensation is determined by a number of factors, including but not limited to job-related skills, education, demonstrable experience, and allowance for future and continued salary growth. We also offer a robust benefits package, with details below If this sounds like you and fits your experience and career goals, we'd be happy to chat. What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy: Medical, dental, vision, life & disability, and financial benefits (including 401(k) retirement savings plan. Tuition Reimbursement program. Additional voluntary benefits including crucial illness/hospital indemnity, identity theft protection, auto & home insurance, legal, and pet insurance. Competitive salary, uncapped commission, and best-in-class Employee Stock Purchase Program (ESPP) with a 27-month lookback Flexible paid vacation time, paid day off for your birthday, and company holidays. A variety of leave plans, including Parental Leave. Employee Assistance Program (EAP) and an employee well-being program focusing on physical, mental, and financial health. Apply Now! #LI-remote Together, We Make Progress Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!