Security Officer - Patient Entry Desk

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Patient Entry Desk in Wayne, NJ, you will serve and safeguard clients in a range of industries such as Healthcare, and more. Join Allied Universal as a Front Desk Officer at a healthcare location, where you will be the first point of contact for visitors and staff. Your role will involve monitoring entry points, verifying credentials, and providing exceptional customer service, all while helping to deter security-related incidents. Be part of a team that values integrity, innovation, and putting people first, making a positive impact every day.

Position Type: Full Time

Pay Rate: $22.00 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to clients and visitors at the front desk by carrying out security-related procedures and following site-specific policies, including those relevant to a healthcare environment.
• Monitor access control at the main entrance, verifying identification and credentials of employees, patients, and/or visitors as required.
• Respond to incidents and critical situations at the front desk or lobby area in a calm, problem-solving manner, and coordinate with Allied Universal management and local authorities as appropriate.
• Maintain detailed and accurate records of visitor logs, incident reports, and other security-related documentation as required by site procedures.
• Assist with emergency response activities, such as providing directions or information during drills or actual emergencies, in accordance with site protocols.
• Communicate clearly and professionally with staff, patients, and/or visitors to provide information, answer questions, and address concerns related to security-related matters.

Minimum Requirements:

• At least 5 years of security-related experience is required.
• Experience in loss prevention is preferred.
• Customer service experience is preferred.
• Being comfortable using a computer or tablet is preferred.
• A guard card or license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.