|
Job Summary
We are hiring a NOC Technician to monitor, troubleshoot, and support the health and performance of critical network and infrastructure systems within a live colocation data center environment. This role requires hands-on experience with data center operations, strong knowledge of fiber and copper cabling, and the ability to respond professionally to system alerts and escalations. The ideal candidate is detail-oriented, capable of working independently, and committed to accurate documentation and operational excellence. Job Responsibilities
Monitor network and infrastructure systems using network management systems (NMS) and dashboards
Respond to, troubleshoot, and escalate network alerts, outages, and performance issues as required
Perform fiber and copper patching to support live data center environments
Run, dress, label, and maintain cable infrastructure, including Cat5e, Cat6, and fiber
Support rack and stack activities for customer and network equipment
Assist with troubleshooting connectivity issues across Layers 1 through 3
Conduct basic hardware diagnostics and replace failed components when necessary
Document incidents, resolutions, and shift activities in internal tracking systems
Perform scheduled system health checks, reboots, and patch panel audits
Support infrastructure installations, including ladder racks and fiber trays
Follow and enforce all safety protocols, including PPE usage, jobsite cleanliness, and OSHA guidelines
Communicate clearly and professionally with teammates and other support teams
Job Requirements
High School Diploma or GED
Minimum of 2 years of experience in a data center or NOC environment
Hands-on experience with fiber and copper cabling, testing, and troubleshooting
Familiarity with network monitoring tools such as SolarWinds, Nagios, or PRTG (preferred)
Ability to work independently with minimal supervision
OSHA 10 certification (preferred)
Ability to lift up to 50 pounds, work on ladders or lifts, and remain on feet for extended periods
Required to provide basic hand tools, including a multi-bit screwdriver, snips, pliers, punch-down tool, flashlight, gloves, tool pouch, and steel or composite toe boots
Benefits
Health insurance
Dental insurance
Vision insurance
401(k)
Additional Job Details (Commute, Attendance, etc.)
Schedule expectation is 8:00 AM to 5:00 PM, Monday through Friday
Work is performed in a live colocation data center environment requiring adherence to strict operational and safety standards
#INDF
|
Equiliem
dental insurance, vision insurance, 401(k)
Feb 10, 2026