AV Field Engineer

About Diversified:

Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back.

What to Expect:

At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you.

As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion.

IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED.

How You'll Contribute:

The Field Engineer is responsible for executing defined commissioning, configuration, and validation tasks on-site, ensuring AV and networked systems meet established baseline standards. This role focuses on developing technical independence, deepening system knowledge, and reinforcing adherence to internal processes and quality expectations. The Field Engineer collaborates with project teams and continues to build troubleshooting and communication skills in live environments.

What You'll Do:

• Perform hands-on commissioning and configuration of AV and networked systems under guidance.
• Verify system functionality against engineering documentation and quality standards.
• Troubleshoot basic to moderately complex AV and network issues in the field.
• Communicate progress, challenges, and findings clearly to project managers and senior engineers.
• Load and configure DSP, control, and video systems to project requirements.
• Execute equipment validation, labeling, and configuration based on standards.
• Document field modifications and participate in punch list resolution.
• Support client testing and handoff preparation alongside a senior member of the Configuration & Commissioning team.
• Collect and maintain industry and manufacturer certifications relevant to the role.
• Support resolution of service tickets by troubleshooting and addressing issues as needed.

Physical Working Environment:

Associate will spend most of the day on their feet moving around the job site. Must be able to occasionally lift at least 40 lbs and be able to climb ladders and stairs. Specific vision abilities required for this job include close vision, distance vision, peripheral vision, and depth vision. Must be able to hear. Work may be performed in an active construction site requiring appropriate PPE.

Travel:

Frequent travel by car and occasional airplane trips are required. Associate must possess a valid driver's license in their state of residence. Associate will be required to use their own vehicle and will be reimbursed for mileage at the current corporate rate. Local travel to job sites (within a 2-hour driving distance each way) usually makes up 70-90%, but remote travel can be up to 30% of the job. 10% remote travel is required on a regular basis.

What You'll Bring:

Education & Certifications:

• Associates/degree required and/or equivalent experience.
• AVIXA CTS certification
• Extron AV Associate
• Audinate Dante Level 1

Required Skills/Qualifications:

• 1-3 years of industry experience in AV integration
• Strong understanding of signal flow, IP networking basics, and AV systems.
• Proficient with Microsoft Office 365
• Able to communicate with the project team concisely, consistently, and appropriately.
• Familiar with MTR and Zoom Rooms.
• AVIXA CTS certification
• Extron AV Associate
• Audinate Dante Level 1
• DSP certification from one or more of the following manufacturers: Biamp, QSC, BSS
• Control certification from one or more of the following manufacturers: QSC, Extron, Crestron
• Must be able to lift 40lbs.

Desired Skills/Qualifications:

• Self-starter and requires little direct oversight to perform tasks
• Experience deploying Microsoft Teams Rooms or Zoom Room solutions.
• Experience performing onsite system validation and punch list closure.
• Experience working on active construction sites with field safety practices.
• Demonstrates strong interpersonal and customer-facing communication skills.
• Field installation and/or system design experience
• Knowledge or familiarity with broadcast or hybrid conference-live event systems
• Able to commission and troubleshoot using only a virtual connection to the system with onsite support
• Audinate Dante Level 2
• Biamp Tesira Server
• Q-Sys Level 2 and Control 201
• Extron Certified Control Professional
• Shure Integrated Systems Level 1