Patient Service Specialist-Physical Medicine and Spine

Description

Mid Coast Hospital

Clerical/Administrative Support
Req #: 67904

For a limited time, MaineHealth is offering a $3,000 sign-on bonus for qualified applicants. This bonus will be prorated for part-time positions. Please note this bonus is not available for per-diem positions. Current MaineHealth employees are ineligible; former MaineHealth employees are ineligible until greater than 6 months separation from employment.

Patient Service Specialist - MaineHealth Physical Medicine & Spine

Location:108 Centre St Suite 100 Bath, ME
Schedule:Full-time, 40 hours/week
Hours:Monday-Friday, 8:00AM-4:30PM or 8:30AM-5:00PM

About the Role

MaineHealth Physical Medicine & Spine in Brunswick is seeking aPatient Service Specialistto join our team. This essential position ensures that patient scheduling, intake, and referral needs are met while supporting the broader administrative and patient service functions of the practice.

If you enjoy helping patients, staying organized, and working in a collaborative clinical environment, we'd love to hear from you.

Key Responsibilities

• Coordinate and manage patient scheduling for appointments, procedures, and follow-up visits.
• Process incoming referrals and ensure completeness for clinical review.
• Serve as a primary point of contact for patients-answering questions, assisting with forms, and providing outstanding customer service.
• Maintain accuracy of patient records and documentation within the electronic medical record (EMR) system.
• Collaborate with clinical and administrative staff to support smooth, efficient operations.
• Handle general front-desk duties including check-in, check-out, phone calls, and insurance verification.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

1. Education: High school diploma or GED preferred.
2. License/Certifications: N/A
3. Experience: Six months of medical office experience required.
4. Additional Skills/Requirements Required: N/A
5. Additional Skills/Requirements Preferred: Proficient computer skills.

Hiring Scam Alert

MaineHealth will never request financial information during the interview or pre-hiring process. All legitimate communications will come from an email address ending in @mainehealth.org. If you suspect fraudulent activity, please report it immediately to mhcareers@mainehealth.org.

Additional Information

With a career at any of the MaineHealth locations across Maine and New Hampshire, you'll be working with health care professionals that truly value the people around them - both within the walls of the organization and the communities that surround it.

We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow - programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.

MaineHealth remains focused on investing in our care team and developing an inclusive environment where you can thrive and feel supported to realize your full potential. If you're looking to build a career in a place where people help one another deliver best-in-class care, apply today.

If you have questions about this role, please contact rebecca.rand@mainehealth.org