Program Manager - FBI Name Check

Program Manager

Location: Winchester, VA or Clarksburg, WV (on-site at FBI facilities) Clearance: Active Top Secret with SCI eligibility

Position Summary

We are seeking an accomplished Program Manager to lead a large, multi-site team supporting the FBI's National Name Check Program. This program conducts high-volume, name-based background checks by researching designated FBI systems and completing required vetting procedures

The Program Manager serves as the primary interface with FBI leadership-acting as the key point of contact for the CO, COR, and program office-and is fully accountable for day-to-day contract performance, quality, production throughput, and workforce management across all contractor sites.

Contract Leadership & Government Interface * Serve as the accountable leader for all contractor activities under the program. * Act as the primary point of contact for the CO, COR, and government program office; lead regular reviews, status briefings, and issue resolution. * Ensure full compliance with the contract's Statement of Work (SOW), Service Level Agreements (SLAs), and performance requirements.

Operational Management * Oversee day-to-day program operations, ensuring timely and accurate delivery of all program outputs. * Manage workflow, production priorities, and resource allocation across contractor teams and locations. * Coordinate with government counterparts to align operational tempo with evolving mission needs, including surge requirements.

People Leadership & Workforce Planning * Lead a diverse team of analysts, team leads, quality staff, trainers, and support personnel. * Maintain staffing coverage across shifts and sites; forecast and plan for changing workload demands. * Oversee recruiting, onboarding, training, and performance management to sustain a high-performing workforce.

Quality, Compliance & Risk Management * Partner with quality staff to maintain standards for accuracy, completeness, and policy compliance. * Ensure adherence to applicable federal policies, regulations, and internal procedures. * Identify operational risks, propose mitigation strategies, and work with government stakeholders to resolve systemic issues.

Program Controls, Reporting & Continuous Improvement * Manage program cost, schedule, and performance baselines; develop accurate forecasts and variance analyses. * Prepare required reports, dashboards, and narrative summaries for government stakeholders. * Lead continuous improvement initiatives, including process optimization, technology adoption, and operational efficiency efforts.

Active Top Secret clearance; SCI eligibility and ability to successfully complete FBI CI polygraph.

• Bachelor's degree in a relevant field (e.g., Criminal Justice, Public Policy, Business, IT, Data/Analytics).

• 10+ years of experience managing complex federal programs, including at least 5 years leading large teams (80+ FTE) in an analytical, investigative, or vetting environment.

• Demonstrated experience managing contracts that support law-enforcement, national security, or background-investigation missions.

• Proven track record overseeing multi-site operations and meeting stringent SLAs for throughput and quality.

Preferred Qualifications

• Masters degree in a relevant field (e.g., Criminal Justice, Public Policy, Business, IT, Data/Analytics).

• National Name Check Experience or Experience with analytical FBI programs.