Residential Living Office Coordinator

Founded in 1965, UC Irvine is a member of the prestigious Association of American Universities and is ranked among the nation's top 10 public universities by U.S. News & World Report. The campus has produced five Nobel laureates and is known for its academic achievement, premier research, innovation and anteater mascot. Led by Chancellor Howard Gillman, UC Irvine has more than 36,000 students and offers 224 degree programs. It's located in one of the world's safest and most economically vibrant communities and is Orange County's second-largest employer, contributing $7 billion annually to the local economy and $8 billion statewide.

To learn more about UC Irvine, visit www.uci.edu.

Student Housing is a self-funded, large and complex campus department consisting of 6 housing communities and 3 support units, with more than 300 staff employees, 300-400 student employees and an annual operating budget of $120 million. Student Housing provides housing for approximately 9,000 undergraduates, graduate students and their families in over 250 buildings and approximately 3.3 million sq. ft.

Currently, Student Housing houses 51% of UCI's enrolled students (in conjunction with American Campus Communities, UCI's 3rd party housing partner) with a goal of housing 60% as part of the campus Long Range Development Plan (LRDP). Student Housing also provides maintenance and repair services to student residents.

Under the general supervision of the Associate Director for Residential Learning and Services, the incumbent serves as a primary administrative staff member supporting the Residential Living Service Center. The incumbent will supervise 12 students (Office Assistants) who provide front desk operations at the Residential Living Service Center, maintain and upgrade office equipment and interface with appropriate vendors, and provide management support for 9 professional staff. This position also provides significant financial support for the GFH Residential Life Team through processing of accounting and purchasing paperwork, processing various UCI and Housing forms, completing data entry, maintaining accurate files and databases, and troubleshooting missing, late, or incorrect information. Other duties include maintaining office supply inventory, answering phones, providing back up assignments support and completing special projects as needed. Serves as a member of the GFH Residential Life Team, and supports team development and growth. This position includes heavy client relations with a diverse group of students and staff. Although the primary area for this role will be GFH Residential Living Service Center (Verano Place), the position could be reassigned to another community at some point.

Required:

• Ability to interact with students, an understanding of the needs of undergraduate/graduate students.
• Skills to compose memos, letters and presentations to be communicated to students and staff using standard business formats.
• Demonstrate experience developing, using and maintaining office procedures.
• Ability to maintain confidentiality of records and information.
• Proficiency in Microsoft Office, particularly Microsoft Excel.
• Ability to learn new software programs.
• Skills to maintain organized files.
• Knowledge of PC hardware and computer peripherals. Skill to troubleshoot system problems. Skill to install and upgrade software. Willingness to learn new applications and systems.
• Ability to identify areas for process improvement and make recommendations to improve efficiency and/or service level.
• Ability to communicate and work effectively with students and professional staff.
• Personal skills to maintain diplomacy, confidentiality, and professional conduct.
• Skills to organize and prioritize multiple tasks.
• Demonstrated ability to independently complete detailed tasks.
• Ability to participate as a team member.
• High school diploma or equivalent experience
• 2-3 years office administration experience.

Preferred:

• Bilingual oral and written communication skills (English and Spanish).
• Demonstrate experience in using Adobe Acrobat, Illustrator, Photoshop and/or similar software.
• Working knowledge of the campus computer on-line system, such as the General Ledger Inquiry, the Purchasing and Accounting Link (PAL), and the EQS System. Working knowledge of the PALCard and PALWeb purchasing systems.
• Experience using the campus data warehouse.
• Knowledge of accounting systems, procedures and documents for campus and housing.
• Knowledge of procurement systems, procedures and documents.

Special Conditions:

• Occasional weekend/evenings during peak times.
• Must be willing to return to work in case of disaster.
• Must undergo a DOJ background check including LiveScan fingerprinting.

Total Rewards

In addition to the salary range listed below, we offer a wealth of benefits to make working at UCI even more rewarding. These benefits may include medical insurance, sick and vacation time, retirement savings plans, and access to a number of discounts and perks. Please utilize the links listed here to learn more about our compensation practices and benefits.

The expected pay range for this recruitment is $29.40- $33.79 (Hourly).

Conditions of Employment:

The University of California, Irvine (UCI) seeks to provide a safe and healthy environment for the entire UCI community. As part of this commitment, all applicants who accept an offer of employment must comply with the following conditions of employment:

• Background Check and Live Scan
• Employment Misconduct*
• Legal Right to work in the United States
• Vaccination Policies
• Smoking and Tobacco Policy
• Drug Free Environment

*Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

The following additional conditions may apply, some of which are dependent upon business unit or job specific requirements.

• California Child Abuse and Neglect Reporting Act
• E-Verify
• Pre-Placement Health Evaluation

Details of each policy may be reviewed by visiting the following page - https://hr.uci.edu/new-hire/conditions-of-employment.php

Closing Statement:

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC Anti-Discrimination Policy.

We are committed to attracting and retaining a diverse workforce along with honoring unique experiences, perspectives, and identities. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming.

UCI provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact Human Resources at (949) 824-0500 or eec@uci.edu.