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Position:
Office Manager
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Job Id:
808
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# of Openings:
1
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Office Manager
Contract Length: 6 months
Schedule: 30 hours per week
Pay Rate: $23.00-$24.75 per hour
Position Overview
As a vital member of the Bright Futures Adoption Center team, the Office Manager ensures efficient day-to-day operations and delivers high-level administrative support to the Director of Adoption Services, Clinical Director, Clinical Adoption Supervisors, and all staff. This position reports to the Director of Adoption Services.
Essential Duties and Responsibilities
- Assist pre-adoptive families in meeting all requirements to become pre-adoptive parents
- Manage annual events and special event planning, including designing invitation and event registration and donation website (Bloomerang/Qgiv), and in-kind solicitations
- Create/layout and mail event invitations, certificates and newsletters
- Assist in the management of Bright Futures' website and other social media
- Conduct application process and review for families seeking to adopt from foster care,
- Assist with tasks related to the state mandated training for pre-adoptive families, including managing access to Google drive
- Manage IFamilyNet (the DCF computer system) for full-time staff, including initiating background checks and law enforcement checks, entering dictation, uploading supporting documents and entering assessments.
- Manage DCF referrals, including tracking all referrals, accepting referrals and submitting completed assessments
- Create, maintain and keep adoption files up to date and in accordance with applicable regulations
- Prepare information packets and other promotional materials
- Maintain databases and track client information
- Provide outreach and marketing to the community regarding program services
- General clerical duties including photocopying, faxing and mailing
- Attend staff meetings as needed and record and distribute minutes of meetings
- Enter payroll
- Answer the telephone, gather needed information from the caller and transfer line to the answering service or other staff as needed
- Manage SignNow which is an online document completion system
- Work closely with collaterals to obtain medical records and other references for child assessments
- Request medical records for newborns and birth parents
- Assist in obtaining Mass Health benefits for newborns
- Request birth certificates
- Handle assigned financial tasks, including tracking revenue received (infant and DCF), donations received, processing bill payment, and tracking credit card expenses
- Attend all appropriate training sessions required by RFK Community Alliance
- Perform other reasonable duties as requested by the Director of Adoption Services
Preferred Qualifications
- The Office Manager must demonstrate strong organizational skills, be detail oriented and have strong written and verbal communication skills
- Passion for event planning
- Ability to take initiative, be a quick learner, flexible, culturally competent, and able to work independently.
- Bachelor's degree preferred
- Some knowledge of or connection to adoption.
- Experience with Microsoft Word, Excel, FileMaker or other similar database technology, One Drive, SharePoint and social media outlets
- Knowledge of filing and record keeping systems and the operation of standard office equipment.
- Must have access to a reliable vehicle
Contract Length: 6 months (July 2026 through early January 2027)
Schedule: 30 hours per week
Who We Are
RFK Community Alliance provides high-quality care and support to people and families facing complicated challenges. As a multi-service agency, we offer a wide range of programs serving a variety of needs across all ages, from infants to seniors. We are team players when it comes to caring. We work with the people we serve, their families, schools, and other community partners to develop a network of support. We provide opportunities to build skills and confidence. We nurture strength, determination, and resilience.
How We Promote Equity, Cultivate Leaders, and Grow Together
At RFK Community Alliance, we're dedicated to a culture where everyone can show up to work as their full authentic selves. Diversity and inclusion doesn't happen by accident, it's by design. Together we are the designers. We believe that a diverse and inclusive workplace makes our organization stronger. We care about including diverse perspectives and experiences throughout every level. Which is why we're committed to honoring, celebrating, and fostering diversity and inclusion on our team, in our clientele and within our community. Our team must reflect our community and vice versa. We value, respect, and support all types of diversity across all identities including, but not limited to, ethnicity, race, gender, LGBTQIA, age religion and abilities. We take responsibility for the community we're creating here at RFK Community Alliance, and we're here to contribute to the progression of our society to a more inclusive and equitable one.
To apply for this position please click on Office Manager. RFKCA offers a compassionate, inclusive company culture and excellent work environment. RFKCA is deeply committed to the principles of equity, diversity, and inclusiveness. We do not discriminate based on race, color, creed, national origin, religion, age, gender identity, sexual orientation, physical or mental disability. EOE/AA
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Pay Range: $23.00 - $24.75 per hour
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Apply for this Position
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RFK Community Alliance
Feb 11, 2026