We use cookies. Find out more about it here. By continuing to browse this site you are agreeing to our use of cookies.
#alert
Back to search results
New

Manager, Business Transformation

Quest Diagnostics Incorporated
remote work
United States, Kansas, Johnson
Feb 11, 2026
Job Description

As aBusiness Transformation Manager, you will be the key leader driving significant change and improvement across our business operations, bridging the gap between strategic vision and operational excellence. You will partner directly with clients to diagnose complex business challenges, design innovative solutions, and redefine how work gets done. Your role is centered on driving and accelerating tangible, measurable impact-specifically targeting significant gains in process efficiency, product quality, and customer experience while delivering substantial cost savings. This role requires a take charge leader to accelerate significant business and cost improvements. Experience in large, complex companies and healthcare industry is preferred. Strong consultation and collaboration skills are required.

This is a Hybrid scheduled (3 Days Onsite, 2 days work from Home) position at Lenexa. KS

Internal Grade: 50. The role supports ExamOne.



Responsibilities:
  • Owns the learning, application, and adoption of Continuous Improvement principles and practices for a particular function with the goal of building localized self-sufficiency, sustainability, and scalability of improvement effort within the function.
  • Drives the use of big data analytics tools (adopting AI) to tackle system level problems.
  • Works with functional leaders as well as team members to drive a cultural change shift from dashboards and analytics towards actions and results.
  • Owns a portfolio of initiatives (i) strategic business transformation projects, and(ii)operational execution for a regional functionthat result in large-scale improvement across designated functions and businesses.
  • Demonstrated understanding of continuous improvement, process management, or system thinking (value stream thinking).
  • Proven track record in facilitating cross functional discussions, targeted workshops and Kaizens to achieve strategic & operational objectives.
  • General knowledge of Hoshin and breakthrough planning.
  • Demonstrates expertise in business transformation projects using program management principles and tools, and has a track record of success leading and influencing at the mid to senior leadership level without direct authority in driving change.
  • Captures, quantifies, and reapplies best-in-class practices within a regional function such as laboratories, Logistics or Patient Services.
  • Acts as a change agent to guide teams toward success.
  • Works with local team members to identify and prioritize continuous improvement opportunities for a functional business. Works with functional leaders as a "thought leader" to create future state improvement roadmaps with clear executable plans that are in line with the business strategies and improvement needs.
  • Contributes toward building a grass-roots culture of continuous improvement.


Qualifications:

Required Work Experience:

  • 5 - 7years of direct responsibility of operational ownership of different aspects of a business, and Continuous Improvement experience, in areas of IndustrialEngineering, Manufacturing, Organizational Leadership, or Healthcare

Physical and Mental Requirements:

  • Demonstrated success leading large, complex, change initiatives (5+ years)
  • Previous experience as a part of the deployment of a "kaizen culture" across medium-to-large organizations.
  • Experience working in the Toyota Production System, Danaher Business System, Virginia Mason Production System, Honeywell Operating System or similarly mature and rigorous lean model.
  • Experience using robust, structured problem-solving and designing counter-measures for multivariate problem.
  • Demonstrated understanding of continuous improvement, process management, and systems thinking.
  • Proven track record of fostering leadership alignment, target setting, and 'catch-ball'.
  • Poise and leadership presence when facilitating discussions and leading workshops.
  • Experience managing geographically dispersed teams.
  • Demonstrated ability to develop strong relationships with others.
  • Advanced data analysis skills.
  • Financial and Business acumen
  • Change Agent
  • Working knowledge of Hoshin-Kanri (Policy Deployment) principles and practices.
  • Effective written and verbal communication skills across multiple formats: formal presentations, training material development, meetings, conference calls, e-mails, and memos.
  • Ability to handle multiple projects simultaneously.

Skills:

  • Excellent written and verbal skills, results oriented, and collaborative.

Education

  • Bachelor's Degree Bachelor's degree required (industrial engineering, supply chain or other technical focus) (Required)
  • Master's Degree Master's degree in Industrial engineering or related discipline is preferred (Preferred)

Languages

  • English (Required)
  • Spanish (Preferred)

Licenses and Certifications

  • Formal training in project management or continuous improvement methodologies (e.g., Six Sigma, Total Quality Management, Lean, Theory of Constraints) (Preferred)

Work Requirements

  • Travel Required


53920

Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.
Applied = 0

(web-54bd5f4dd9-lsfmg)