Medical Records Scanning/Patient Portal Representative

Emerson Hospital
$20.00 - $24.00 / hr
United States, Massachusetts, Concord
Mar 12, 2026
Medical Records Scanning/Patient Portal Representative Job Ref: 33700 Category: Clerical & Administrative Support Location: 133 Old Road to Nine Acre Corner, Concord, MA 01742 Department: Medical Records Schedule: Full Time Shift: Day shift Hours: 7-3:30 Pay Range: $20.00 - $24.00 per hour Job Summary Join our Medical Records team and play a critical role in supporting patient care, compliance, and data integrity. Reporting to the EHR Operations Manager, the EHR Specialist II is responsible for accurately processing medical records through retrieval, preparation, scanning, and indexing within the OnBase electronic document management system. In this role, you will ensure that patient records are complete, properly identified, and securely maintained to support clinical care, regulatory compliance, and legal/audit requirements. This position is ideal for someone who is detail-oriented, organized, and experienced in medical records or health information systems. What You'll Do Retrieve, prepare, scan, and index medical records into the electronic document management system (OnBase) Verify patient identification, barcodes, and document accuracy prior to scanning Batch, organize, and process high volumes of medical records efficiently and accurately Ensure all records meet regulatory, legal, and audit standards Maintain strict patient confidentiality in compliance with HIPAA guidelines Support document retrieval and record requests as needed Collaborate with clinical and administrative staff to ensure accurate record management Meet productivity, quality, and turnaround time expectations What We're Looking For Education High school diploma or equivalent required Associate or bachelor's degree in Health Information Technology (AHIMA-accredited program) preferred Experience Minimum of 1 year of general office experience required Experience in a medical records department, health information management (HIM), or clinical setting preferred Licensure/Certification Registered Health Information Technician (RHIT) preferred Key Skills & Competencies Strong knowledge of medical terminology, anatomy and physiology, and disease processes Experience with electronic health records (EHR) and document management systems Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) Familiarity with systems such as Meditech and 3M Encoder preferred Understanding of health record documentation standards, including JCAHO and federal/state regulations High attention to detail and accuracy in data entry and document processing Strong analytical, organizational, and time management skills Ability to manage multiple priorities and large volumes of data in a fast-paced environment Effective communication and interpersonal skills Ability to work independently and collaboratively within a team Ability to maintain strict confidentiality and handle sensitive information appropriately Why Join Us? Be part of a mission-driven healthcare organization supporting patient care behind the scenes Gain experience with advanced EHR and health information systems Opportunities for professional development in Health Information Management (HIM) Collaborative and supportive team environment Additional Requirements Ability to meet deadlines and productivity standards Willingness to work occasional irregular hours based on departmental needs To apply, please visit: https://jobs.emersonhospital.org/job/medical-records-scanning-patient-portal-representative-clerical-administrative-support-cat-emerson-hospital-16527/ Copyright 2025 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-cb618ab3b2f492468595833a3d3aa00a