Flight Program and Critical Care Operations Manager

• AHA HCP-BLS, EVOC, and ACLS must have completed and maintained. Must obtain PALS, NRP, TNCC or ATLS (audit) within 1 year of hire. AND Must obtain FP-C or CFRN within 2 years of hire.
• Successful completion of transport specialist orientation, maintaining proficiency in clinical skills per the appropriate competency validation tool, serving in that specific role a minimum of 2 shifts per month.
• Maintaining a driving record in accordance with the CCPT Driver Safety Policy and Carilion Clinic Risk Management.
• Special notes:
  • The aircraft is restricted by weight and balance and therefore, all staff are expected to maintain < or = 240 pounds mission weight (which is < or = 225 pounds without flight gear).
  • Use of the PAPR is not an option for employees transporting patients on airborne precautions, because the hood will not fit over the required flight helmet. Therefore, all employees must be able to wear N95 respirator.

To learn more about our Flight Program, you can click this link.

• Responsible for overseeing the day to day operations of a department as they relate to goals and objectives. Organizes, manages and controls departmental functions and resources in a collaborative and participative manner for optimal performance of service.

• Coordinates resources to provide adequate staffing for department. Demonstrates effective team building and leadership skills. Establishes day-to-day priorities and directs staff task assignments. Facilitates teams in problem solving processes.

• Monitors and evaluates customer satisfaction with services. Collaboratively develops and implements programs to continuously enhance customer satisfaction within the service in conjunction with senior service line management.

• Facilitates professional growth and development including the provision or inservice programming and an effective performance appraisal process.

• Responsible for implementation of department budget and monitoring of expenses.

• Responsible for supporting service line mission, goals and scorecard objectives.

• Creates a safe, comfortable and therapeutic environment for patients and families in accordance with standards and which is respectful of patient's rights. Monitors and evaluates quality, appropriateness and safety of the care provided by the department.

• Communicates appropriate information to stakeholders in an ongoing, timely and accurate fashion. Establishes forums for staff to engage in open and proactive two-way communication.

Education: Bachelor's degree required. 4 years relevant work experience may be considered in lieu of a degree.

Experience: 3 years of clinical experience in emergency medical services required. 2 years of supervisory experience in emergency medical services required. Previous work experience in Air Medevac, Dispatch, Ground EMS, Pediatric-Neonatal transport care, Critical Care Nursing, or Transfer Center preferred.

Licensure, certification, and/or registration: Nationally Registered and Virginia State Intermediate or Paramedic certification are required; or Licensed as a Registered Nurse in State of Virginia required.

Other Minimum Qualifications: Must have effective team building and leadership skills. Demonstrates excellent problem-solving, interpersonal, communication, team leadership, priority setting and work competency skills.

Recruiter:

Recruiter Email:

For more information, contact the HR Service Center at 1-800-599-2537.

Carilion Clinic is an Equal Opportunity Employer: We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age (40 or older), disability, genetic information, or veterans status. Carilion is a Drug-Free Workplace. For more information or for individuals with disabilities needing special assistance with our online application process contact Carilion HR Service Center at 800-599-2537, 8:00 a.m. to 4:30 p.m., Monday through Friday.

For more information on E-Verify: https://www.carilionclinic.org/eoe-e-verify-and-right-work-policies

Carilion understands the importance of prioritizing your well-being to help you develop and thrive. That's why we offer a well-rounded benefits package, and many perks and well-being resources to help you live a happy, healthy life - at work and when you're away.

When you make your tomorrow with us, we'll enhance your potential to realize the best in yourself.Below are benefits available to you when you join Carilion:

• Comprehensive Medical, Dental, & Vision Benefits
• Employer Funded Pension Plan, vested after five years (Voluntary 403B)
• Paid Time Off (accrued from day one)
• Onsite fitness studios and discounts to our Carilion Wellness centers
• Access to our health and wellness app, Virgin Pulse
• Discounts on childcare
• Continued education and training

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