Marketing Communications Specialist, Senior - Communication Governance

Your Role

The Communication Governance team is responsible for developing and deploying member-facing and B2B communications that are regulated and/or operational. This team also works cross-functionally to ensure all member-facing communications are compliant, on brand, and support a quality member experience. The Marketing Communications Specialist will report to the Sr Manager - Marketing, Communication Governance. In this role you will collaborate with a team of communicators dedicated to driving key client satisfaction and retention of Blue Shield members located throughout California.

Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow - personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.

Your Knowledge and Experience

• Requires a bachelor's degree in a related field such as communications or business and/or equivalent combination of education and experience
• Requires at least 5 years of prior relevant experience including in communications, operations, healthcare, or a related field
• Requires experience with project management and organizational skills with attention to details and deadlines

• Requires demonstrated ability to manage workflows and coordinate across multiple stakeholders

• Requires experience working within structured approval environments (e.g., compliance, legal, regulatory review processes)
• Requires proficiency with project management and workflow tools and Microsoft Office Suite
• Strong written communication skills with the ability to distill complex operational information into clear, member-friendly language
• Jira, Workfront, and SharePoint experience (or similar tools) preferred

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Hybrid

This role requires employees to be in-office based on our hybrid workplace model, balancing purposeful in-person collaboration with flexibility. For most teams, this means coming into the office two days each week.

Employees living more than 50 miles from an office location will work with their manager to determine in-office time based on business need.