Quality Methods & Optimization Manager

Element is seeking a results-driven Quality Methods & Optimization Manager to design, govern, and continuously improve enterprise business systems across the Aerospace & Energy (A&E) Business Unit. This role builds scalable, standardized systems that enable consistent execution, compliance, training, and operational efficiency across destructive testing, non-destructive testing (NDT), industrial testing, and product qualification testing laboratories.

Reporting to the Quality Director, the role partners closely with Divisional Quality Managers and Divisional Vice Presidents across the U.S., Canada, and Mexico, serving as a systems architect who translates complex regulatory, operational, and business requirements into simplified, structured, and highly adopted processes that support both strategic objectives and day-to-day lab execution.

Salary: $120,000- $160,000/yr DOE

Systems & Process Architecture
* Design and implement enterprise business systems that support SOP lifecycle management, document control, workflow execution, training, and compliance.
* Translate regulatory, operational, and business requirements into clear system designs and standardized workflows.
* Own system structure, taxonomy, governance models, and integration logic across platforms.
SOP & Content System Governance
* Establish and maintain SOP frameworks, templates, and versioning standards to ensure clarity, consistency, and audit readiness.
* Simplify complex procedural content while preserving technical accuracy and regulatory intent.
* Govern SOP lifecycle processes including creation, review, approval, change management, and archival.

Workflow Optimization & Scale
* Analyze current-state processes; design future-state workflows that reduce friction and increase adoption.
* Standardize processes across multiple labs, disciplines, and regions while allowing controlled local variation.
* Use metrics to measure system effectiveness, throughput, adoption, and risk reduction.

Training & Enablement Systems
* Partner with Quality and Operations to embed training, competency, and onboarding requirements directly into systems.
* Ensure procedural and system changes are supported by clear documentation and structured training pathways.
* Improve knowledge retention and execution consistency through system-driven guidance.

Governance, Compliance & Audit Support
* Ensure systems support compliance with aerospace, energy, and laboratory standards.
* Provide system-level evidence and structure for audits, customer reviews, and internal assessments.
* Maintain controls that ensure content accuracy, traceability, and accountability.

Cross-Functional Collaboration
* Serve as a liaison between Quality, Operations, IT, Engineering, and Training.
* Support strategic initiatives driven by the Quality Director and A&E leadership.
* Influence adoption and alignment across functions without direct authority.

Experience & Qualifications
* 7+ years of experience in systems analysis, process design, content governance, or enterprise operations within complex organizations.
* Demonstrated success building and scaling structured systems supporting high-volume, regulated, or technically complex environments.
* Strong background in SOP governance, document control, workflow design, and content lifecycle management.
* Proven ability to use metrics to drive system improvements, adoption, and performance.
* Exceptional written and verbal communication skills.

Key Competencies
* Enterprise SOP lifecycle strategy and standardization governance
* Scalable workflow and process architecture across multi-site operations
* System governance, content architecture, and control model design
* Program-level planning, prioritization, and orchestration of complex initiatives
* Metrics-driven performance optimization and maturity advancement
* Executive-level cross-functional alignment and change leadership
* Quality, compliance, and risk-based decision frameworks

Element is one of the fastest growing testing, inspection and certification businesses in the world. Globally we have more than 9,000 brilliant minds operating from 270 sites across 30 countries. Together we share an ambitious purpose to 'Make tomorrow safer than today'.

When failure in use is not an option, we help customers make certain that their products, materials, processes and services are safe, compliant and fit for purpose. From early R&D, through complex regulatory approvals and into production, our global laboratory network of scientists, engineers, and technologists support customers to achieve assurance over product quality, sustainable outcomes, and market access.

While we are proud of our global reach, working at Element feels like being part of a smaller company. We empower you to take charge of your career, and reward excellence and integrity with growth and development.

Industries across the world depend on our care, attention to detail and the absolute accuracy of our work. The role we have to play in creating a safer world is much bigger than our organization.

At Element, we always take pride in putting our people first. We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming "the world's most trusted testing partner".

All suitably qualified candidates will receive consideration for employment on the basis of objective work related criteria and without regard for the following: age, disability, ethnic origin, gender, marital status, race, religion, responsibility of dependents, sexual orientation, or gender identity or other characteristics in accordance with the applicable governing laws or other characteristics in accordance with the applicable governing laws.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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