Signature Events Lead

Are you someone who strives for excellence, values accountability, provides the best service, all while reflecting unwavering integrity? Our talented team members across the state follow the behaviors, beliefs and outcomes of these core values to ensure that our vision is met. If you're ready to join the TSTC family and make great memories please complete our application process.

Assigned Region: Williamson County, Austin, New Braunfels, Central Texas, Offsite Event Locations Statewide.

*This position requires extensive travel across the state*

Employee will demonstrate TSTC's Core Values of Excellence, Accountability, Service, and Integrity with internal and external stakeholders, customers, students, and community members.

Event Management
Plan, coordinate, and execute Signature Events and External Relations events across the assigned region, ensuring seamless, high-quality delivery that aligns with TSTC's mission and strategic priorities.

Signature Institutional Events
Serve as the primary point of contact for regionally assigned high-visibility events involving executive leadership. Signature Events include ceremonies, ribbon cuttings, grand openings, groundbreakings, Board of Regents meetings, Foundation board meetings, job fairs, check signings, and events involving elected officials.

Brand Ambassador
Serve as a regional brand ambassador, ensuring all events reflect TSTC brand standards, messaging guidelines, and visual identity to deliver consistent and professional institutional experiences.

Cross-Functional Collaboration
Coordinate with OIT & A/V, Facilities, Police Department, and Campus Services to execute all event logistics, including scheduling, venue arrangements, catering, audiovisual needs, transportation, on-site coordination, and event setup and breakdown.

Vendor and Resource Management
Partner with Business Services to coordinate vendor logistics, secure event resources, and ensure timely, seamless execution of services for Signature Events.

Budget Management
Monitor and track regional Signature Event budgets, forecast needs, review expenditures, and ensure adherence to established parameters while preparing regular financial updates for leadership.

Space Rental Strategy
Develop and implement a comprehensive external space rental strategy for non-instructional event spaces within the region, including pricing, marketing, contracting, and operational procedures to meet established revenue goals.

Strategic Revenue Development
Identify sponsorship opportunities for Signature Events in partnership with Industry Relations and the TSTC Foundation to support revenue-generation and strengthen community engagement.

Graduation Ceremonies
Lead the regional planning and execution of graduation ceremonies, ensuring these events provide high-quality, memorable experiences for students, families, and guests.

Contingency Planning
Develop and implement contingency plans to ensure preparedness for unexpected situations during events, maintaining professionalism and continuity of experience.

Event Analytics and Feedback
Collect and analyze event performance metrics for all Signature Events within the region, preparing post-event reports that summarize outcomes, identify improvements, and provide recommendations for future planning.

Project Management
Coordinate and manage multiple projects concurrently across the region, ensuring effective prioritization, timeliness, and consistency with institutional standards.

Minimum Qualifications
Associate degree or some college required. Two years of required experience in face-to-face customer service or a combination of one year of leadership and one year of customer service experience. One year of experience in planning events, logistics, or project management. Demonstrated experience in event coordination, planning, and customer-focused service delivery. Strong written and verbal communication skills, with the ability to draft professional communications and prepare reports and presentations.

50-75% of job time is spent off-site from the home campus.

Preferred Qualifications
Bachelor's degree preferred. Three years of preferred experience in face-to-face customer service or a combination of two years of leadership and two years of customer service experience. Two years of experience planning events, logistics, or project management. Demonstrated skill in project coordination, prioritization, organizational effectiveness, and problem-solving.

Relevant experience may be considered in lieu of a degree, except in cases where a specific degree is required to meet accreditation standards, licensure requirements, or other legislative or regulatory obligations. This includes, but is not limited to, certain faculty positions and staff roles governed by state or federal educational mandates.

Organization and Attention to Detail
Demonstrates strong organizational capability, accuracy, and the ability to manage multiple priorities while meeting deadlines and maintaining structured processes.

Customer Service and Teamwork
Exhibits strong customer-focused service skills and fosters collaboration among stakeholders to support successful event outcomes.

Ownership and Accountability
Takes responsibility for deliverables, timelines, and quality, ensuring accurate and timely completion of assigned tasks.

Adaptability and Flexibility
Responds effectively to changing priorities and maintains composure and professionalism in fast-paced or unexpected situations.

Problem-Solving
Analyzes event-related challenges and develops effective solutions that support continuous improvement and operational excellence.

Cross-Functional Collaboration
Works collaboratively with campus and statewide partners to coordinate logistics and ensure cohesive event execution.

Stakeholder Engagement
Builds positive working relationships with a wide range of internal and external stakeholders to promote institutional goals.

Self-Motivated
Demonstrates initiative, high energy, and independent work ethic while contributing to team success.

Strategic Thinking
Applies judgment and insight to deliver mission-aligned Signature Events that elevate institutional visibility and stakeholder engagement.

Communication
Conveys information clearly and professionally in support of event planning and stakeholder coordination.

Collaboration
Supports collaboration across departments, building cohesion in event planning and execution.

Ethical Conduct
Upholds professionalism, confidentiality, and integrity in all aspects of event operations.

Innovation
Identifies opportunities to streamline processes, enhance event quality, and incorporate emerging practices into event management.

This job description outlines the general responsibilities and expectations of the role. It is not intended to include every task or responsibility. Additional duties may be assigned by leadership as needed.

This position is classified under Fair Labor Standard Act (FLSA) as exempt and operates in a professional and instructional environment that may include campus offices, classrooms, or lab settings.

TSTC will provide reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the position.

TSTC is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, sex, disability, age, religion, genetic information, or veteran status.

The role may require movement across campus, participation in meetings, and engagement with faculty, staff, and students to support institutional goals. Work is primarily performed in an office or academic environment using standard technology and communication tools. These activities can be performed with or without reasonable accommodation to support the essential functions of the role.

Equal Opportunity Employer

Texas State Technical College (TSTC), as an equal opportunity employer, complies with all applicable federal and state laws regarding nondiscrimination. TSTC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

Employment Eligibility Verification

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at TSTC.

Background Checks

A criminal history background check will be required for the finalist(s) under consideration for this position.