Sr. Cloud Engineer - FS Poly

Description

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW.

We are seeking a Senior Cloud Engineer with deep experience operating and managing enterprise-scale services in complex, mission-critical environments. Our priority is hiring engineers who understand how enterprise services integrate, perform, and operate together to deliver a reliable, high-quality user experience. The ideal candidate brings hands-on experience supporting enterprise infrastructure services and has played a key role in transitioning onpremises services to cloud environments, with a strong focus on performance, monitoring, resiliency, and SLA adherence.

Key Responsibilities

• Engineer, operate, and support enterprise-grade services in cloud and hybrid environments
• Lead and support migration of onpremises services to cloud platforms, ensuring continuity, performance, and reliability
• Manage and optimize service performance, availability, and scalability across multiple enterprise systems
• Implement and maintain monitoring, alerting, and performance management solutions
• Ensure services meet defined SLAs, SLOs, and operational requirements
• Troubleshoot complex service integration and performance issues across infrastructure, identity, and user environments
• Partner with infrastructure, security, and operations teams to ensure secure, compliant, and resilient service delivery
• Document service architectures, operational runbooks, and support procedures
• Provide senior-level technical guidance and mentoring to engineering peers

Required Qualifications

• Active Full Scope Polygraph (required; no exceptions)
• Senior-level experience as a Cloud Engineer, Infrastructure Engineer, or Enterprise Services Engineer
• Strong background supporting multiple enterprise services simultaneously in production environments
• Demonstrated experience transitioning onpremises infrastructure and services into cloud environments
• Deep understanding of:
  • Service availability and resiliency
  • Performance monitoring and tuning
  • Incident response and root cause analysis
  • SLA/SLO-driven operations
• Experience operating in secure, highly regulated environments
• Cloud & Infrastructure Focus
  • Azure-based enterprise environments (experience with AWS or other cloud platforms also valued)
  • Hybrid cloud and onprem integration
  • Identity, access, and directory services
  • Virtual desktop and end-user computing platforms
  • Enterprise monitoring and observability tooling
• Experience in the following technologies significantly improves alignment with our needs, a plus

• Tanium
• LoginVSI
• Cayosoft
• 1E
• SL1 / Voss
• Kion
• Splunk
• Azure Performance Monitoring
• Citrix VDI
• Active Directory Engineering / Entra ID Engineering

We make technology work so people can do great things.

CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive.

CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.

CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, CDW's goal is to get to know you as an applicant and understand your experience, strengths, skills, and qualifications. While AI can help you present yourself more clearly and effectively, the essence of your application should be authentically yours. To learn more, please review CDW's AI Applicant Notice.