Quality Assurance Manager

As the Quality Assurance Manager, you will act as a liaison between Operations, Process Engineering, Technical, and Customer facing teams (Account Manager and Optima team) in quality related inquiries and investigations. You will work onsite in Cleveland, OH and report to the Plant Manager.

PPG offers excellent Medical, Dental, & Vision Benefits; matching 401k + retirement savings; and Paid Vacation, Holiday pay.

Main Responsibilities:

• Maintain and improve existing Quality Management System (QMS) and certificates and ensure QMS requirements are reflected and implemented in the product realization process.
• Ensure customer specific requirements (CSRs and Supplier Quality Manual requirements) are integrated into the QMS and consistently met
• Ensure consistent measurement and reporting of site quality performance within the organization
• Lead internal and external quality incident investigations (off spec situations, customer complaints, SCAR) and related communication in a timely and effective manner, ensure defined corrective actions are effectively implemented and problem resolution is done in a systemic way.
• Drive data driven site quality improvement programs to improve yield/productivity cost of non-conformance and customer complaints performance.
• Facilitate/lead in-house customer and supplier visits.
• Support and troubleshoot data systems including SAP, LIMS, and ETQ Reliance
• Owner of the site internal audit program (planning and execution) and the site document control system
• Collaborate with technical, Optima and R&D teams to drive quality improvement in first right capability.
• Gate keeper in site level quality MOC, and New Product Launches
• Provide quality, training, leadership and coaching for the site and promote quality culture

Qualifications:

• Bachelor's degree or higher in Engineering or related field
• 5+ years of quality management experience, preferred in automotive industry
• 3+ years of people management or supervisory experience
• Certified Lead Auditor (IATF; VDA preferred)
• Six Sigma Green Belt certification
• Proficiency in English (written and verbal)
• Demonstrated knowledge of automotive core tools (FMEA, SPC, CP, APQP)

The pay range for this position is $140,000 to $160,000 annually.

#LI-Onsite

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