New

Service Scheduling Coordinator

TEKsystems
$20.00 - $28.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Massachusetts, Andover
May 05, 2026
Service Scheduling Coordinator Location: Andover, MA (Hybrid) Candidates must be within reasonable commuting distance to the Andover, MA office Employment Type: Full-Time About the Role We are seeking a Service Scheduling Coordinator to provide administrative and operational support for an AV integration company with operations across the Northeast. This is a hybrid role based out of Andover, MA and is heavily focused on scheduling, coordination, documentation, and communication-not handson technical work. This position is ideal for a highly organized, detailoriented professional who is comfortable supporting field teams and managing multiple moving parts. Prior experience scheduling or coordinating AV service or installation work is a major plus, but the role itself is fundamentally administrative in nature. Key Responsibilities * Act as an administrative point of contact for incoming service requests * Create, update, and manage service tickets and work orders * Coordinate scheduling and assignment of internal technicians and subcontractors * Monitor open service activity and follow up to ensure tasks move through completion * Support preventative maintenance programs and recurring service schedules * Communicate professionally with internal teams, field personnel, and vendors * Maintain accurate documentation, notes, and status updates in internal systems * Assist with basic service agreement tracking and renewal coordination What We're Looking For * Strong organizational and administrative skills * Clear, professional written and verbal communication * Ability to manage multiple priorities in a fastpaced environment * High attention to detail and strong followthrough * Comfortable working both independently and in a hybrid office environment * Proficient with standard office tools (Outlook, Excel, Word) Highly Preferred (Major Plus) * Prior experience scheduling or coordinating AV service or AV installation work * Experience supporting field technicians or subcontractors * Familiarity with ticketing or workorder systems (training provided if needed) Why This Role * Hybrid position based in Andover, MA * Administration and coordinationfocused (not a technical role) * Stable, longterm opportunity supporting service and field operations * Opportunity to leverage AV or field scheduling experience without moving into a handson technical role Job Type & Location This is a Contract to Hire position based out of Andover, MA. Pay and BenefitsThe pay range for this position is $20.00 - $28.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a hybrid position in Andover,MA. Application DeadlineThis position is anticipated to close on May 18, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.